24/7 EMS Dispatcher: Critical Care Call Triage

Emergency Telecommunicator Services; Piqua (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services invites applicants for Emergency Medical Dispatcher opportunities in Piqua, OH. Dispatchers gather patient and incident information, set priorities, and coordinate emergency medical resources using approved protocols.

Depending on training and assignment, they may provide approved instructions before responders arrive and participate in quality-review activities. Overnight and weekend shifts may be required.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services invites applicants for Emergency Medical Dispatcher opportunities in Piqua, OH. Dispatchers gather patient and incident information, set priorities, and coordinate emergency medical resources using approved protocols.

Depending on training and assignment, they may provide approved instructions before responders arrive and participate in quality-review activities. Overnight and weekend shifts may be required.