24/7 EMS Dispatcher: Critical Call Handling

County Emergency Communications; Lithonia (GA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Zusammenfassung

County Emergency Communications in Lithonia, GA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and provide protocol-based guidance while coordinating ambulance resources. The role operates under approved medical dispatch protocols and requires strict adherence to oversight and QA processes.

Typical duties include triaging calls, gathering critical data, and relaying information to responders.

Qualifikationen

• High school diploma or equivalent required; EMT/paramedic not universally required.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

County Emergency Communications in Lithonia, GA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and access details, and provide protocol-based guidance while coordinating ambulance resources. The role operates under approved medical dispatch protocols and requires strict adherence to oversight and QA processes.

Typical duties include triaging calls, gathering critical data, and relaying information to responders.