24/7 Emergency Medical Dispatcher — Urgent Call Center

911 Emergency Communications; Wynona (OK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Wynona, OK is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, providing instructions, and documenting calls. Qualifications include high school diploma and EMS dispatcher certification; CPR may be required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Decision making

Multitasking

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Wynona, OK is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident information, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming location, providing instructions, and documenting calls. Qualifications include high school diploma and EMS dispatcher certification; CPR may be required.