Emergency Medical Dispatcher: Fast-Paced Critical Care

911 Emergency Communications; Wewoka (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Wewoka, OK is seeking Emergency Medical Dispatchers. You will handle urgent calls, confirm locations, provide step-by-step instructions, and coordinate ambulance resources per medical dispatch protocols.

Requirements typically include a high school diploma, CPR certification, and dispatcher certification before appointment; EMT/paramedic credentials are not universal. Training and ongoing certification are part of the role.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD (Emergency Medical Dispatcher) certification may be required before appointment.
• CPR certification is often required or preferred during onboarding.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition to determine urgency.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when specified.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Crisis communication

Documentation

Education

High school diploma or equivalent

Dispatcher certification (EMD) preferred

Tools

CPR certification

Job description

911 Emergency Communications in Wewoka, OK is seeking Emergency Medical Dispatchers. You will handle urgent calls, confirm locations, provide step-by-step instructions, and coordinate ambulance resources per medical dispatch protocols.

Requirements typically include a high school diploma, CPR certification, and dispatcher certification before appointment; EMT/paramedic credentials are not universal. Training and ongoing certification are part of the role.