Emergency Medical Dispatcher: Life-Saving Call Center Pro

Emergency Telecommunicator Services; Wetumka (OK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Wetumka, OK is seeking an Emergency Medical Dispatcher to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources.

The role may involve overnight shifts, weekends, and overtime; certification requirements vary, CPR and dispatcher credentials may be required; extensive console work and data entry.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Wetumka, OK is seeking an Emergency Medical Dispatcher to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources.

The role may involve overnight shifts, weekends, and overtime; certification requirements vary, CPR and dispatcher credentials may be required; extensive console work and data entry.