Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Hydro (OK); Presencial; USD 36 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Resumo da oferta

Emergency Telecommunicator Services in Hydro, OK is seeking Emergency Medical Dispatchers to handle urgent calls and coordinate medical responses. You will verify locations, collect critical information, and apply protocol-based guidance to support responders on scene.

Responsibilities include prioritizing emergencies, dispatching ambulance assets, and ensuring accurate documentation while adhering to medical oversight and privacy rules.

Qualificações

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conhecimentos

Emergency dispatch

Calm under pressure

Effective communication

Multitasking

Formação académica

High school diploma or equivalent

EMD certification (preferred)

CPR certification (may be required)

Ferramentas

EMD system

Descrição da oferta de emprego

Emergency Telecommunicator Services in Hydro, OK is seeking Emergency Medical Dispatchers to handle urgent calls and coordinate medical responses. You will verify locations, collect critical information, and apply protocol-based guidance to support responders on scene.

Responsibilities include prioritizing emergencies, dispatching ambulance assets, and ensuring accurate documentation while adhering to medical oversight and privacy rules.