24/7 Emergency Medical Dispatcher — Life-Saving Dispatch

County Emergency Communications; Rockland (ID); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Education assistance

Job summary

County Emergency Communications in Rockland, ID is seeking Emergency Medical Dispatchers to gather patient and incident details, set priorities, and coordinate EMS resources using approved protocols. Duties include receiving calls, confirming locations, and guiding responders with protocol-based instructions.

A high school diploma or equivalent is commonly required; sponsorship for training or CPR certification may be offered. Overtime and night shifts are possible.

Qualifications

• This role requires strong communication and multitasking abilities for fast-paced EMS environments.
• Experience with dispatch protocols and data entry accuracy is important.
• CPR certification or EMS-specific training may be required by some agencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

EMS dispatch

Communication

Data entry

Shift work

Education

High school diploma or equivalent

Tools

Emergency dispatch software

Communications equipment

Job description

County Emergency Communications in Rockland, ID is seeking Emergency Medical Dispatchers to gather patient and incident details, set priorities, and coordinate EMS resources using approved protocols. Duties include receiving calls, confirming locations, and guiding responders with protocol-based instructions.

A high school diploma or equivalent is commonly required; sponsorship for training or CPR certification may be offered. Overtime and night shifts are possible.