24/7 Emergency Medical Dispatcher — Kihei

911 Emergency Communications; Kihei (HI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Kihei, Hawaii seeks Emergency Medical Dispatchers to support urgent medical responses by gathering patient and incident information, establishing priorities, and coordinating EMS resources using approved protocols.

Requirements include a high school diploma and possible EMS certification; CPR may be required. Shifts can include overnights, weekends, and overtime in a 24/7 environment. Training and certification support may be provided by the employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Kihei, Hawaii seeks Emergency Medical Dispatchers to support urgent medical responses by gathering patient and incident information, establishing priorities, and coordinating EMS resources using approved protocols.

Requirements include a high school diploma and possible EMS certification; CPR may be required. Shifts can include overnights, weekends, and overtime in a 24/7 environment. Training and certification support may be provided by the employer.