24/7 Emergency Medical Dispatcher — Critical Response

911 Emergency Communications; Alabama; Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Résumé du poste

911 Emergency Communications in Delta, AL, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will verify locations, gather patient information, and assign priorities according to approved dispatch protocols.

Candidates should have a high school diploma, EMS dispatch certification, and CPR certification if required by the agency. The role may involve overnight shifts and overtime as part of continuous operations.

Qualifications

• High school diploma or equivalent is typically required.
• EMD certification is preferred or required before appointment.
• CPR certification may be required; check vacancy for exact requirements.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Strong communication

Decision making

Calm under pressure

Formation

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Outils

EMD software

Description du poste

911 Emergency Communications in Delta, AL, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will verify locations, gather patient information, and assign priorities according to approved dispatch protocols.

Candidates should have a high school diploma, EMS dispatch certification, and CPR certification if required by the agency. The role may involve overnight shifts and overtime as part of continuous operations.