24/7 Emergency Medical Dispatcher — Critical Dispatch Specialist

Emergency Telecommunicator Services; Eagle Lake (ME); On-site; USD 48,000 - 72,000; Full time

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Eagle Lake, ME. You will gather patient data, establish response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training, you may provide instructions before responders arrive, follow dispatch protocols, and engage in quality-review activities. Overnight, weekend shifts and overtime may be required.

Qualifications

• High school diploma or equivalent required; sponsor training may be offered.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Data entry

Communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Eagle Lake, ME. You will gather patient data, establish response priorities, and coordinate EMS resources using an agency-approved system.

Depending on training, you may provide instructions before responders arrive, follow dispatch protocols, and engage in quality-review activities. Overnight, weekend shifts and overtime may be required.