24/7 Emergency Medical Dispatcher – Critical Dispatch

County Emergency Communications; Brodhead (KY); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Training support

Job summary

County Emergency Communications in Brodhead, KY seeks experienced Emergency Medical Dispatchers to coordinate urgent medical calls and guide responders using approved protocols.

Responsibilities include gathering incident details, prioritizing responses, and providing protocol-based pre-arrival instructions while maintaining detailed call documentation. A high school diploma and EMS dispatch certification are commonly required, with on-site work and possible overtime.

Qualifications

• High school diploma commonly required; EMT certification not universal.
• Certification as Emergency Medical Dispatcher may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Priority assessment

Coordination

Education

High school diploma

EMD certification

Tools

Dispatch software

Job description

County Emergency Communications in Brodhead, KY seeks experienced Emergency Medical Dispatchers to coordinate urgent medical calls and guide responders using approved protocols.

Responsibilities include gathering incident details, prioritizing responses, and providing protocol-based pre-arrival instructions while maintaining detailed call documentation. A high school diploma and EMS dispatch certification are commonly required, with on-site work and possible overtime.