24/7 Emergency Medical Dispatcher

911 Emergency Communications; Vestavia Hills (AL); Sur place; USD 31 000 - 52 000; Plein temps

Résumé du poste

911 Emergency Communications in Vestavia, AL is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate ambulance resources. The role emphasizes accuracy, protocol adherence, and timely communication with responders.

Candidates typically hold a high school diploma and may pursue EMS dispatcher certification. Training and compliance with CPR protocols are part of the job, with occasional overtime and shift rotations required.

Qualifications

• Requires strong communication and composure in high-stress situations.
• Certification in EMS dispatching is preferred but not always required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Document call processing and participate in quality-review activities

Connaissances

Effective communication

Call handling

Decision making under pressure

Formation

High school diploma or GED

Emergency Medical Dispatcher certification (preferred)

Description du poste

911 Emergency Communications in Vestavia, AL is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate ambulance resources. The role emphasizes accuracy, protocol adherence, and timely communication with responders.

Candidates typically hold a high school diploma and may pursue EMS dispatcher certification. Training and compliance with CPR protocols are part of the job, with occasional overtime and shift rotations required.