24/7 Emergency Medical Dispatcher

Emergency Telecommunicator Services; Derby (CT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Derby, CT seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, and establish response priorities using approved protocols. Duties include providing protocol-based instructions when appropriate, coordinating ambulance resources, and documenting call processing.

A high school diploma is commonly required; EMT certification may be requested depending on vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some vacancies may require Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Derby, CT seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient details, and establish response priorities using approved protocols. Duties include providing protocol-based instructions when appropriate, coordinating ambulance resources, and documenting call processing.

A high school diploma is commonly required; EMT certification may be requested depending on vacancy.