24/7 Emergency Dispatcher: Police/Fire/EMS

Regional 911 Intake Solutions; San Rafael (NM); On-site; USD 41,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Education opportunities

Shift differentials

Job summary

Regional 911 Intake Solutions seeks qualified dispatchers in San Rafael, NM to coordinate police, fire, and medical responses. The role involves processing requests, verifying details, prioritizing calls, and dispatching units per established plans.

Candidates should be prepared for rotating shifts across days, nights, weekends, holidays, and overtime where required. Applicants typically hold a high school diploma with some agencies offering cross-training or requiring prior dispatcher

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks qualified dispatchers in San Rafael, NM to coordinate police, fire, and medical responses. The role involves processing requests, verifying details, prioritizing calls, and dispatching units per established plans.

Candidates should be prepared for rotating shifts across days, nights, weekends, holidays, and overtime where required. Applicants typically hold a high school diploma with some agencies offering cross-training or requiring prior dispatcher