24/7 Emergency Dispatch Specialist

NENA; Golden (CO); Sur place; USD 47 000 - 63 000; Plein temps

Résumé du poste

Jeffcom is seeking an Emergency Communications Specialist to operate dispatch equipment and answer calls for multiple agencies in Jefferson County. You will enter information into CAD, provide pre-arrival instructions, and dispatch police, medical, and fire resources as needed.

The role requires high attention to detail, strong communication skills, and the ability to work in a fast-paced, 24/7 environment with potential overtime.

Qualifications

• Must possess high school diploma or equivalent.
• Emergency Medical Dispatcher (EMD) certification and other listed certs required within six months.

Responsabilités

• Receive and process 911, emergency, and non-emergency calls for multiple agencies.
• Answer, evaluate, and prioritize requests for service using CAD and radio systems.
• Provide pre-arrival instructions per IAED protocols.

Connaissances

Communication

Multitasking

Calm under pressure

Data entry

Formation

High school diploma

EMD Certification

CPR Certification

NCIC/CCIC certification

Outils

CAD system

TDD

Two-way radio

Computer terminals

Description du poste

Jeffcom is seeking an Emergency Communications Specialist to operate dispatch equipment and answer calls for multiple agencies in Jefferson County. You will enter information into CAD, provide pre-arrival instructions, and dispatch police, medical, and fire resources as needed.

The role requires high attention to detail, strong communication skills, and the ability to work in a fast-paced, 24/7 environment with potential overtime.