24/7 Emergency Dispatch Communications Technician

Dallas County; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

A governmental agency in the United States is seeking a Telecommunicator to monitor the Computer Aided Dispatch system and respond to emergency calls. The role includes dispatching support based on logged calls and monitoring various communication frequencies. Successful candidates will have a high school diploma or GED and the ability to obtain a Telecommunicator License within twelve months. This position requires effective communication skills and the ability to work in a high-pressure environment.

Qualifications

• Graduation from accredited high school or GED program.
• 1 year clerical/administrative work related experience or 15 hours of college.
• Ability to complete a background investigation and polygraph.

Responsibilities

• Receives and directs incoming emergency and complaint calls.
• Monitors logged calls on the CAD system and dispatches support.
• Monitors various radio frequencies and logs calls.
• Answers 911 calls and secures emergency assistance.

Skills

Ability to type 35 wpm

Effective verbal and written communication

Ability to maintain effective working relationships

Education

High school diploma or GED

Telecommunicator License from the State of Texas

Job description

A governmental agency in the United States is seeking a Telecommunicator to monitor the Computer Aided Dispatch system and respond to emergency calls. The role includes dispatching support based on logged calls and monitoring various communication frequencies. Successful candidates will have a high school diploma or GED and the ability to obtain a Telecommunicator License within twelve months. This position requires effective communication skills and the ability to work in a high-pressure environment.