24/7 Emergency Communications Dispatcher

Emergency Telecommunicator Services; Manakin-Sabot (VA); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional training

Zusammenfassung

Emergency Telecommunicator Services in Manakin Sabot, VA is seeking 911 Emergency Dispatchers to connect people with responders. You may receive emergency calls, gather information, and coordinate police, fire, or EMS per agency procedures.

The role requires calm communication and attention to detail, to confirm locations, document changes, relay information while managing multiple systems. You will answer calls, verify addresses, enter incident data into CAD, dispatch responders, monitor radio

Qualifikationen

• High school diploma or equivalent required; some agencies value 911/telecommunications coursework.
• Ability to type accurately and document details under pressure.
• Training may be provided; testing and certification requirements vary by agency.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training limits and protect confidentiality.
• Maintain accurate records and confidentiality.

Kenntnisse

Typing

Active listening

Clear speech

Organizational skills

Pressure under control

Ausbildung

High school diploma or equivalent

Tools

CAD systems

Radio communications

Computer proficiency

Jobbeschreibung

Emergency Telecommunicator Services in Manakin Sabot, VA is seeking 911 Emergency Dispatchers to connect people with responders. You may receive emergency calls, gather information, and coordinate police, fire, or EMS per agency procedures.

The role requires calm communication and attention to detail, to confirm locations, document changes, relay information while managing multiple systems. You will answer calls, verify addresses, enter incident data into CAD, dispatch responders, monitor radio