Fire Dispatch & Communications Specialist (24/7 Shifts)

Emergency Telecommunicator Services; Ninde (VA); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Insurance coverage

Retirement plans

Paid leave

Professional development

Overtime

Job summary

Emergency Telecommunicator Services in Virginia is recruiting Fire Dispatchers to coordinate responses, document incidents, and maintain clear radio communications during emergencies. The role emphasizes organized information handling, accurate data entry, and adherence to established procedures.

Applicants should be prepared for shift work including nights, weekends, and holidays, with opportunities for ongoing training and certification in fire dispatch and incident management.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Computer literacy

Maps reading

Organizational skills

Education

High school diploma

Job description

Emergency Telecommunicator Services in Virginia is recruiting Fire Dispatchers to coordinate responses, document incidents, and maintain clear radio communications during emergencies. The role emphasizes organized information handling, accurate data entry, and adherence to established procedures.

Applicants should be prepared for shift work including nights, weekends, and holidays, with opportunities for ongoing training and certification in fire dispatch and incident management.