Emergency Communications Dispatcher

National Public Safety Careers; Dearborn (MI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay and other provisions

Job summary

National Public Safety Careers is seeking Police Dispatcher opportunities in Dearborn. Dispatchers handle emergency and nonemergency requests, document locations and descriptions, and coordinate with officers and neighboring agencies.

A high school diploma or equivalent is typically required, with training provided for entry-level roles. Successful candidates will type accurately, understand spoken information, communicate via radio, and learn jurisdictional geography.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior dispatch work and certifications.
• Candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Geography knowledge

Education

High school diploma

Job description

National Public Safety Careers is seeking Police Dispatcher opportunities in Dearborn. Dispatchers handle emergency and nonemergency requests, document locations and descriptions, and coordinate with officers and neighboring agencies.

A high school diploma or equivalent is typically required, with training provided for entry-level roles. Successful candidates will type accurately, understand spoken information, communicate via radio, and learn jurisdictional geography.