24/7 Data Center Technician: Hardware & Network Support

Amazon Inc.; Virginia; On-site; USD 37,195 - 66,124; Full time

Benefits offered by this job

EAP

Mental Health Support

Medical Advice Line

401(k) matching

Job summary

A leading tech company located in Fredericksburg, Virginia is looking for a Data Center Technician to support various customer needs. The successful candidate will handle hardware repairs, manage network diagnostics, and contribute to process improvements in a busy 24/7 data center. Ideal applicants will have at least 1 year of experience with computer hardware and networking. The position offers a competitive hourly wage ranging from $27.00 to $48.00 USD depending on experience.

Qualifications

• 1+ years of experience in computer hardware troubleshooting and repair.
• 1+ years of experience in computer networking.
• Ability to effectively deal with customers under pressure.

Responsibilities

• Meet SLAs against assigned trouble tickets via a directed workflow.
• Serve as first line for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs.
• Carry out routine network, server hardware, and OS-related repairs.
• Collaborate with cross-functional teams for routine work.

Skills

Computer hardware troubleshooting

Computer networking

Customer service

Problem-solving

Education

High school or equivalent diploma

Job description

A leading tech company located in Fredericksburg, Virginia is looking for a Data Center Technician to support various customer needs. The successful candidate will handle hardware repairs, manage network diagnostics, and contribute to process improvements in a busy 24/7 data center. Ideal applicants will have at least 1 year of experience with computer hardware and networking. The position offers a competitive hourly wage ranging from $27.00 to $48.00 USD depending on experience.