Grave-Shift Emergency Dispatch Operator

Becklar, LLC; United States; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

401(k) with company match

Health benefits

Paid training

Weekly pay

Job summary

Becklar is seeking dedicated individuals to join our 24/7 alarm monitoring team in the United States. You will rapidly process signals, dispatch authorities when needed, and document the actions taken to ensure subscriber safety.

The role requires a high school diploma or GED, availability for grave shifts and weekends, and a minimum typing speed of 40 wpm. We offer tuition reimbursement, a 401(k) match, health benefits, and weekly pay.

Qualifications

• Must be 18 years of age or older with a high school diploma or GED.
• Must be available to work Grave shifts.
• Prior customer service experience preferred.
• Ability to type a minimum of 40 wpm.
• We are a 24/7 business to protect our subscribers.
• To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend.
• You also must be willing to work holidays.
• Ability to make a 6 month commitment to work here.
• Must be able to pass a 2 week fully-paid training class.
• Must be able to pass a pre-employment drug test and background check.

Responsibilities

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
• Assist our alarm company partners with alarm system tests to ensure subscriber’s alarms are working properly.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Skills

Typing 40 wpm

Customer service experience

Grave shift availability

Weekend availability

Holiday availability

6-month commitment

Training & background check pass

Drug test pass

Education

High school diploma or GED

Tools

Alarm monitoring software

Job description

Becklar is seeking dedicated individuals to join our 24/7 alarm monitoring team in the United States. You will rapidly process signals, dispatch authorities when needed, and document the actions taken to ensure subscriber safety.

The role requires a high school diploma or GED, availability for grave shifts and weekends, and a minimum typing speed of 40 wpm. We offer tuition reimbursement, a 401(k) match, health benefits, and weekly pay.