208 - Floor Supervisor

Shoe Carnival, Inc.; Holland (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Shoe Carnival, Inc. in Ohio invites applications for a part-time Floor Supervisor who will serve as a key holder and help oversee daily store operations with a customer-first mindset.

You'll support the General Manager, lead by example, train associates, manage cash handling, and assist with merchandising while maintaining a friendly, team-driven environment. Must be 18+, 2 years of retail exp, and able to get Key Carrier Certification in 60 days.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Must be able to obtain Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends, and holidays.
• Must be at least 18 years old.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Communication

Customer service

Retail experience

Key holder responsibilities

Flexibility

Cash handling

Job description

Step into leadership at Shoe Carnival! We7re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, you7ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You''ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We7re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training
• Flexible part-time scheduling