6003 - Floor Supervisor

Shoe Carnival, Inc.; Mount Pleasant (WI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Friendly, team-focused environment

Hands-on leadership training

Flexible part-time scheduling

Job summary

Shoe Carnival, Inc. is seeking a dependable and energetic Floor Supervisor in Mount Pleasant, Wisconsin. In this part-time role, you will oversee daily store operations as a key holder, support the General Manager in reaching sales goals, and lead customer service efforts to create a fun, customer-first environment.

The ideal candidate will have at least 2 years of retail or customer service experience and strong communication skills. Join our friendly, team-focused environment and take the next step in your retail career!

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.

Skills

Strong communication and leadership skills

Great customer service and a positive attitude

Retail or customer service experience

Supervisory experience

Job description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team. In this part-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You''ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training
• Flexible part-time scheduling

Ready to take the next step in your retail career? Apply today!