2027 Summer Internship Program - Member Experience and Insights

CareSource Management Services; United States; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Remote work options

Paid volunteer hours

Job summary

CareSource invites motivated students to apply for a 12-week paid internship program designed to provide real-world experience in healthcare analytics and member engagement. You will work on CAHPS-related projects, learn from leaders, and be paired with a mentor to guide your development.

The internship offers hands-on project exposure, opportunities to connect with executives, and a pathway to full-time roles through prior intern success.

Qualifications

• High School Diploma or equivalent required.
• Rising junior or senior in an accredited degree program or graduated within the last 6 months.

Responsibilities

• Support CAHPS survey efforts across Medicare, Medicaid and Marketplace.
• Review and consolidate CAHPS results to identify trends and areas for improvement.
• Collaborate with cross-functional teams to design and implement CAHPS strategies.
• Prepare and present findings and recommendations to stakeholders, including senior leadership.

Skills

Communication

Fast-paced work

Independence

Teamwork

Active listening

Critical thinking

Detail oriented

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Internship Program

The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:

• The opportunity to work on projects that truly impact the company
• Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
• An assigned mentor and access to former interns who earned full-time positions with CareSource
• An opportunity to test what you have learned and discover where you want to go
• The satisfaction of working with smart and motivated people while building new skills

Essential Functions:

• Intern will support our CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) efforts across Medicare, Medicaid and Marketplace
• Review and consolidate CAHPS survey results to identify trends, strengths, and areas for improvement in member and provider experience. Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies
• Collaborate with cross-functional teams and key stakeholders, supporting and participating with them in the design and implementation of strategies and initiatives that enhance member engagement and satisfaction based on insights derived from CAHPS data
• Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making

Education and Experience:

• High School Diploma or equivalent is required
• Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required

Competencies, Knowledge and Skills:

• Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Good written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Dependable, flexible and ability to maintain confidential information
• Effective problem-solving skills with attention to detail

Licensure and Certification:

None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Personalized orientation and mentoring programs
• Company and job-specific training
• Feedback opportunities throughout your first 90 days
• Inclusive culture with employee resource groups
• Flexible work environment with remote opportunities and paid volunteer hours
• Performance and personal growth goals with defined success metrics
• Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
• Potential for internal and external training and development programs, stretch assignments, expanded responsibilities a nd more

Compensation Range:

$41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

Miscellaneous:

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time.

CareSource is an Equal Opportunity Employer.

We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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