2027 Summer Internship Program - Member Experience and Insights

CareSource; United States; Remote; USD 41,000 - 66,000; Full time

Job summary

CareSource offers a 12-week paid summer internship for college students, focused on real-world project work and opportunities to network with leaders who may offer full-time positions after graduation.

Interns will support CAHPS survey efforts across Medicare, Medicaid and Marketplace, collaborate with cross-functional teams, and gain experience in data analysis and stakeholder communication within a fast-paced office environment.

Qualifications

• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Good written and verbal communication skills.
• Ability to work in a fast-paced environment.
• Ability to work independently and in a team.
• Effective listening and critical thinking skills.
• Dependable, flexible and can maintain confidentiality.
• Effective problem-solving skills with attention to detail.

Responsibilities

• Support special projects, initiatives, and activities across the organization.
• Contribute to CAHPS survey efforts across Medicare, Medicaid and Marketplace.
• Collaborate with cross-functional teams to design and implement strategies enhancing member engagement.
• Prepare and present findings and recommendations to stakeholders.

Skills

MS Office

Written & verbal communication

Teamwork

Attention to detail

Confidential information handling

Problem solving

Education

High School Diploma or equivalent

Rising Junior or Senior in an accredited degree program (or graduated within last 6 months)

Job description

Responsibilities

The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:

• The opportunity to work on projects that truly impact the company
• Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
• An assigned mentor and access to former interns who earned full-time positions with CareSource
• An opportunity to test what you have learned and discover where you want to go
• The satisfaction of working with smart and motivated people while building new skills

Internship Program

Responsibilities

The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:

• The opportunity to work on projects that truly impact the company
• Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
• An assigned mentor and access to former interns who earned full-time positions with CareSource
• An opportunity to test what you have learned and discover where you want to go
• The satisfaction of working with smart and motivated people while building new skills

Essential Functions

• Intern will support our CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) efforts across Medicare, Medicaid and Marketplace
• Review and consolidate CAHPS survey results to identify trends, strengths, and areas for improvement in member and provider experience. Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies
• Collaborate with cross-functional teams and key stakeholders, supporting and participating with them in the design and implementation of strategies and initiatives that enhance member engagement and satisfaction based on insights derived from CAHPS data
• Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making

Education And Experience

• High School Diploma or equivalent is required
• Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required

Competencies, Knowledge And Skills

• Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Good written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Dependable, flexible and ability to maintain confidential information
• Effective problem-solving skills with attention to detail

Licensure And Certification

• None

Working Conditions

• General office environment; may be required to sit or stand for extended periods of time
• Personalized orientation and mentoring programs
• Company and job-specific training
• Feedback opportunities throughout your first 90 days
• Inclusive culture with employee resource groups
• Flexible work environment with remote opportunities and paid volunteer hours
• Performance and personal growth goals with defined success metrics
• Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
• Potential for internal and external training and development programs,
• stretch assignments, expanded responsibilities and more

$41,200.00 - $66,000.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Hourly

Organization Level Competencies

• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time.

CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.