2027 - IT Quality Assurance Tester / Business Analyst Intern

Socket.dev; Chattanooga (TN); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Life-Disability Insurance

Job summary

Transcard in Chattanooga, TN offers a paid IT Quality Assurance Tester / Business Analyst Intern role designed to align your academic goals with real-world IT projects. You’ll begin with a one-on-one meeting with the COO or designated staff to set objectives and ensure academic requirements are met.

The internship includes front-end and back-end testing, Agile/Scrum participation, and collaboration with sales and marketing to review processes.

Qualifications

• Pursuing Bachelor’s degree in a related field with strong academic performance.
• Strong communication, analytical and documentation skills.
• Familiarity with SDLC/Agile methodologies is a plus.

Responsibilities

• Learn and participate in front end and backend application testing.
• Support testing efforts for projects and software releases (integration, system, regression, UAT).
• Document and evaluate test results, track defects, and collaborate with teams to troubleshoot issues.
• Coordinate project delivery by participating in design reviews and walkthroughs.
• Guide stakeholders through technical implementation stages including requirements gathering and user acceptance testing.
• Track project schedules, identify risks, and support mitigation strategies.

Skills

Time management

Communication

Organizational skills

Analytical thinking

Problem solving

Ability to learn quickly

SDLC / Agile familiarity

Education

Bachelor's Degree (in progress) in Business / CS / IT

Tools

Jira

Azure DevOps

TestRail

MS Word

Excel

PowerPoint

Outlook

SQL

Job description

Description

Who We Are:

Payments, Orchestrated.

Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.

Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real‑time activity, reduce fraud risk, and improve customer and vendor experience with an all‑in‑one payment portal.

Position Details:

Transcard offers an internship program in the FinTech industry. Our program is designed to provide you with meaningful projects utilized by the business. You’ll see the direct impact of your contribution and get an inside perspective of your desired field while working alongside some of the best in our industry.

We continually strive to identify qualified individuals for post‑graduate opportunities beyond the internship program.

This intern position will operate Monday-Friday during standard business hours. This position is a paid internship, compensation will be based on the qualifications of the applicant.

Our goal is to allow you to gain a better understanding of the day‑to‑day responsibilities within the Operations and Information Technology (IT) department while working toward your professional goals as related to your academic coursework.

Location:

Our corporate office is located in Chattanooga, TN.

We prefer our interns to be onsite in Chattanooga, TN. We do offer remote capabilities for qualified individuals. Candidate must reside in the US. We are unable to offer visa sponsorship.

Benefits:

Transcard offers benefits starting the first of the month following the month of hire for our full‑time employees (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life‑Disability Insurance, and more)

Essential Duties and Responsibilities:

The IT Quality Assurance Tester / Business Analyst Intern internship will start with a one‑on‑one meeting with the Chief Operations Officer or your designated personnel to discuss the professional goal of your academic coursework to ensure you meet all academic requirements during the internship. Additionally, the internship will be supervised by the Operations Leadership to provide routine feedback and status updates. There will be an exit interview with the Operations Leadership and Human Resources for continual improvement of the program. The IT Quality Assurance Tester / Business Analyst Intern internship may provide exposure to a variety of opportunities, such as: mobile app and website design, participation in scrum and design meetings for IT projects, interaction with sales and marketing to review design and workflows of processes as well as other projects.

• Learn and participate in front end and backend application testing.
• Work with other Quality Assurance Analysts to support testing efforts for projects and software releases, including Integration, System, Regression, and User Acceptance Testing as a part of Agile / Scrum teams.
• Document and evaluate test results and defects, track and manage defects, and work with development and business teams to help troubleshoot issues.
• Coordinate project delivery by participating in design reviews and walk‑throughs to communicate systems designs and validate proposed solutions.
• Guide stakeholders through the technical implementation stages, including requirements gathering, solutioning, documentation, configuration, and user acceptance testing to ensure successful project execution.
• Track project schedules, identify risks, and support mitigation strategies.

Requirements

• Ability to work remotely and independently from direct supervisor as needed.
• Must have great time management, communication, and organizational skills.
• Proficient in MS Word, Excel, PowerPoint, and Outlook.
• Strong analytical and problem‑solving skills, with close attention to detail.
• Ability to learn new software systems and testing tools quickly.
• Basic understanding of the software development life cycle (SDLC) and/or Agile/Scrum methodologies is a plus.
• Strong written and verbal communication skills, with the ability to clearly document processes, test results, and defects.
• Comfortable collaborating with cross‑functional teams, including development, sales, and marketing.
• Ability to manage multiple tasks and prioritize work in a fast‑paced environment.
• Proactive, detail‑oriented, and eager to learn testing and business analysis best practices.
• Preferred: Familiarity with test case management or defect tracking tools (e.g., Jira, Azure DevOps, TestRail).
• Preferred: Basic knowledge of SQL or the ability to query and interpret data.

Education and/or Certifications:

• Completed or currently working towards a Bachelor’s Degree in Business, Computer Science, Information Technology, or similar.
• Preferred Operations Management, Business Administration, Business Management, Computer Science, Data Analysis, Information Technology.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed.

No resumes from 3rd party vendors will be accepted at this time.