2026 Part-Time Premium Services Representative

Global Sports Jobs Limited; Texas; On-site; USD 21,000 - 28,000; Part time

Job summary

Global Sports Jobs Limited seeks Premium Services Representatives to embody the guest experience at Red Bull New York and Sports Illustrated Stadium during game days.

You will assist fans, provide accurate stadium information, and deliver outstanding customer service while maintaining energy and professionalism in outdoor environments.

Qualifications

• Must be at least 18 years of age or older.
• Flexibility to work unusual hours, including nights, weekends, and some holidays.
• Commitment to work at least 70% of the 2026 Season Home Schedule and Stadium Events.
• Willingness to endure seasonal temperatures, as working conditions sometimes require outdoor work.
• Ability to provide accurate information about the arena.
• Natural sense of empathy.
• Inner desire to help others have a more positive experience.

Responsibilities

• Assist fans in all ways possible.
• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium.
• Provide a high level of customer service.
• Problem-solve by effectively communicating with guests and manager.
• Maintain high energy when engaging fans and directing them to their proper hospitality areas.
• Present a neat and tidy appearance while following uniform standards.
• Welcome and acknowledge all guests, scan tickets, and apply designated wristbands or credentials in a timely, efficient and professional manner.

Skills

Empathy

Customer service

Communication

Flexibility

Reliability

Outdoor work

Guest information

Job description

About the Role

Premium Services Representatives are the face of Red Bull New York and Sports Illustrated Stadium during game days. The role provides customer service to all guests, including premium members and partners, and assists fans in all ways possible. Representatives are expected to provide accurate information about the stadium, show empathy, and help guests have a positive experience. The team works to deliver the best game day experience in the New York Tri-State area.

Key Responsibilities

• Assist fans in all ways possible.


• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium.


• Provide a high level of customer service.


• Problem-solve by effectively communicating with guests and manager.


• Maintain high energy when engaging fans and directing them to their proper hospitality areas.


• Present a neat and tidy appearance while following uniform standards.


• Welcome and acknowledge all guests, scan tickets, and apply designated wristbands or credentials in a timely, efficient and professional manner.

Required Experience & Qualifications

• Must be at least 18 years of age or older.


• Flexibility to work unusual hours, including nights, weekends, and some holidays.


• Commitment to work at least 70% of the 2026 Season Home Schedule and Stadium Events.


• Willingness to endure seasonal temperatures, as working conditions sometimes require outdoor work.


• Ability to provide accurate information about the arena.


• Natural sense of empathy.


• Inner desire to help others have a more positive experience.

Workplace

• Sports Illustrated Stadium in Harrison, New Jersey.


• Outdoor work is sometimes required, with exposure to seasonal temperatures.