1st Shift Production Supervisor

CTDI; Coatesville (Chester County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Job summary

CTDI in Coatesville, PA is seeking a Production Supervisor to coordinate and assign activities to production workers while ensuring quality standards are met and production targets are achieved.

This role involves supervising workers, facilitating production schedules, and maintaining a positive work environment. Ideal candidates should possess leadership experience and strong problem-solving skills, with a focus on continuous improvement in a fast-paced warehouse environment.

The position offers a comprehensive benefits package, including health insurance and performance bonuses.

Qualifications

• 1+ years of leadership experience in a materials/distribution environment.
• Strong communication skills, both verbal and written.
• Capacity to engage with customers in a professional manner.

Responsibilities

• Supervises production workers and schedules tasks.
• Responsible for meeting daily Key Performance Indicators (KPIs).
• Ensures compliance with health and safety regulations.

Skills

Leadership experience

Problem-solving skills

Detail-oriented and organized

Strong leadership and interpersonal abilities

Proficient in Microsoft Office

Education

Associate degree or equivalent work experience

Tools

UKG

Kronos

Job description

Location: Coatesville, PA 19320, USA

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The production supervisor position is responsible for coordinating and assigning the activities of production workers, ensuring that production targets are met, maintaining quality standards, and driving P&L results. This position supervises production operations within an assigned area or during assigned shifts.

Shift: 1st shift: 5:00 AM – 1:00 PM, Monday–Friday

Duties and Responsibilities

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provide first level of support for any escalated issue during work shift.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Coordinates the flow of work through the department and ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports

Required Skills and Experience

• 1+ years of leadership experience, materials/distribution environment is preferred.
• Capable problem-solving skills and decision-making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office

Preferred Skills and Experience

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.

Educational Requirements

• Associate degree preferred or equivalent work experience.

Physical Demands and Working Conditions

• Warehouse environment.

Benefits

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account

Work Authorization

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.