1st Shift Direct Care-New Way Services

MHA (Mental Health Association); West Springfield (MA); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

403B/IRA

Paid Time Off (Vacation, Sick & Public

Job summary

Mental Health Association's New Way Services - ABI Division in Longmeadow, Massachusetts seeks a Residential Support Specialist for 1st shift, on-site, part-time. The role focuses on creating a supportive living environment for individuals with acquired brain injuries, promoting independence and community engagement.

Responsibilities include personal care, daily routines, access to resources, documentation, and collaboration with the team.

Qualifications

• Requires a valid driver's license, reliable vehicle, and adequate auto insurance.
• Ability to work independently and as part of a team with good time management.
• Willingness to obtain MAP, CPR, and first-aid certifications.
• Minimum age 18; high school diploma or equivalent.

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meal preparation, and support participants in managing finances.
• Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
• Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals.

Skills

Driver's license

Reliable vehicle

Teamwork

Time management

Flexibility

Documentation accuracy

Education

High School Diploma or equivalent

Job description

1st Shift Direct Care On-site - New Way Services - Part time Longmeadow, Massachusetts, United States

Position Summary

The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquired brain injuries. This position promotes personal growth, independence, and community engagement, embodying MHA's Core Values of Respect, Integrity, and Compassion, while adhering to all relevant policies and guidelines. Pay Range: $19 - $21 an hour Open Shift: Tuesday through Saturday 7am-3pm (40hrs)

Key Responsibilities

(40hrs) Key Responsibilities Communicate respectfully with participants

to promote self-esteem, empowerment, and independence. Assist with

personal care, daily routines, meal preparation, and support

participants in managing finances and transportation. Facilitate access

to community resources, teach self-advocacy skills, and implement

individualized service plans. Complete all required documentation, track

progress, and report incidents, emergencies, or concerns promptly.

Maintain scheduling flexibility, participate in team meetings, and

attend required trainings. Demonstrate professionalism, collaborate with

the team, and support program goals.

About New Ways Services - (ABI Division)

New Way is MHA's residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Requirements Valid driver's license, sufficient insurance, and a reliable vehicle. Ability to work independently and as part of a team, managing time and priorities effectively. Flexibility to adapt to the evolving needs of participants. Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility. Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid. Minimum age of 18; high school diploma or equivalent

Preferred

Preferred. Six Months Of Relevant Experience Preferred, Especially With individuals with brain injuries or mental health challenges.

Benefits

• Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays) Family Leave
• (Maternity, Paternity) Long Term Disability $20 an hour