1st Shift Direct Care

MHA (Mental Health Association); Westfield (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & 公共

Family Leave (Maternity, Paternity)

Long Term Disability

Job summary

Mental Health Association is seeking Direct Care Workers to support individuals in a community residential setting, focusing on recovery and independence through person-centered planning. The role emphasizes respect, integrity, and compassion in daily tasks and documentation.

The position offers daytime hours (Mon-Fri 7a-3p, 40 hours) with a pay range of $19–$21 per hour. The organization promotes equal opportunity employment and a supportive team environment within its Division of Recovery

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable transportation.
• CPR & First Aid certification required.
• Background checks required.
• Strong communication and team-oriented mindset.

Responsibilities

• Support participants with daily routines (cooking, cleaning, hygiene).
• Teach life skills and promote independence.
• Provide transportation to appointments or activities.
• Encourage self-advocacy and connect participants to community resources.
• Facilitate group activities and house meetings.
• Respond to health or behavioral concerns using supportive strategies; maintain safety protocols.
• Maintain accurate documentation.

Skills

Communication

Teamwork

Patience

Compassion

Driver's license

Education

High school diploma or GED

Job description

Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA's Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.

$19-$21 an hour

Monday through Friday 7a-3p (40hrs)

• Support participants with daily routines (cooking, cleaning, hygiene, etc.)
• Teach life skills and promote independence
• Provide transportation to appointments or activities
• Encourage self-advocacy and connect participants to community resources
• Facilitate group activities and house meetings
• Respond to health or behavioral concerns using supportive strategies
• Maintain accurate documentation and uphold safety protocols

Position Summary

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA's Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.

Pay Range: $19-$21 an hour

Open Shift: Monday through Friday 7a-3p (40hrs)

Key Responsibilities

• Support participants with daily routines (cooking, cleaning, hygiene, etc.)
• Teach life skills and promote independence
• Provide transportation to appointments or activities
• Encourage self-advocacy and connect participants to community resources
• Facilitate group activities and house meetings
• Respond to health or behavioral concerns using supportive strategiesMaintain accurate documentation and uphold safety protocols

About The Division Of Recovery Services (DRS)

The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

• High school diploma or equivalent (GED)
• Human services experience is preferred
• Valid driver's license
• Reliable transportation to utilize during work hours
• Auto insurance with your name listed as an insured driver on the policy
• Must be at least 18 years old
• Strong communication skills and a team-first mindset
• Patience, compassion, and the ability to adapt to participant needs
• Ability to pass background checks and required certifications (CPR & First Aid)

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $19-21 an hour