1st Shift Administrative Assistant

Ultipro; Allentown (Lehigh County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Basic Life and AD&D Insurance

Retirement Program (401k)

Short Term Disability

Long Term Disability

Flexible Spending Accounts

Health Savings Accounts

Employee Assistance Program

Vacation and Holiday Pay

Job summary

Alleguard is seeking an Administrative Assistant to be the first point of contact for plant customers, delivering high-level customer service, clear communication, and the ability to manage tasks in a fast-paced setting. You will take initiative, meet tight deadlines, and support daily operations in a hands-on role.

Responsibilities include handling calls, planning luncheons, recording minutes, processing orders and labels, data entry for KPIs, and maintaining files and tracking information.

Qualifications

• 1–2 years’ experience in an Administrative Assistant role.
• Excellent attention to detail.
• Customer service experience.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and filter those calls to the appropriate person
• Plan luncheons and quarterly meetings
• Create and post employee birthdays and service milestones on the company bulletin board
• Take minutes for staff meetings
• Assist pick-up customers
• Create packing slips
• Communicate customers to the team in the loading zone
• Create and send tracking information for all UPS and carrier orders
• Update and maintain tracking information spreadsheet
• Creating and distribute product labels
• Data entry for Broker Load Progress
• Manage recycling drop-offs
• Maintain files and invoices
• Enter raw material and cycle time data for KPIs

Skills

Customer service

Communication skills

Attention to detail

Fast-paced environment

Job description

Come join a leader in Protective Foam Solutions! At Alleguard, we’re built from the ground up to expand and shape our customer’s businesses. We understand the diversity of challenges that customers are facing across different industries, from confidence in their supply chain to needing the latest innovations at their fingertips. These challenges are also opportunities, and whether our customers are in construction, protective packaging, cold-chain or other industries, we are relentless in seeing around corners, and going the extra mile to help their business succeed.

Position: Administrative Assistant

Pay: $20-$25 USD/hr based on experience

Job Summary

The Administrative Assistant will be the first point of contact for the plant’s customers so they will have a high level of customer service acumen, excellent communication skills, and the ability to work in a fast-paced environment. This individual will have the ability to take initiative and prioritize daily tasks, a desire to take charge, and the ability to meet tight deadlines.

Responsibilities

• Answer incoming phone calls and filter those calls to the appropriate person
• Plan luncheons and quarterly meetings
• Create and post employee birthdays and service milestones on the company bulletin board
• Take minutes for staff meetings
• Assist pick-up customers
• Create packing slips
• Communicate customers to the team in the loading zone
• Create and send tracking information for all UPS and carrier orders
• Update and maintain tracking information spreadsheet
• Creating and distribute product labels
• Data entry for Broker Load Progress
• Manage recycling drop-offs
• Maintain files and invoices
• Enter raw material and cycle time data for KPIs

Qualifications

• 1-2 years’ experience in an Administrative Assistant role
• Excellent attention to detail
• Customer Service Experience
• Ability to thrive in fast paced and highly available environment

Schedule

• Monday through Friday
• 7am – 3:30pm
• Some flexibility may be required

We believe in taking care of the people who take care of our customers.

Our benefits package offers eligible team members access to:

• Medical Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Retirement Program (401k)
• Short Term Disability
• Long Term Disability
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Assistance Program
• Vacation and Holiday Pay

Alleguard Company Values

Safety - We care for our employees by creating and maintaining an environment with consistent actions, trusted processes, and courageous conversations.

Trust - We build confidence with our employees and customers through dependability, respect, clear communication, and service.

Integrity - We are consistent in always striving to do the right thing by accepting responsibility for our decisions and actions.

Collaboration - Our diversity is the catalyst that drives our teamwork, creative problem-solving, and partnership.

Growth - We invest, develop, and empower our people to build our company so our customers will experience outstanding success, in turn contributing to our own.

Accountability - We achieve our success by holding ourselves and each other to high standards of behavior, commitment, and personal responsibility.

We’re a dynamic, high-growth business, invested in helping you grow with Alleguard.

Many of our colleagues have been with us for decades. That’s because we believe in collaborating as a team to serve and support each other as well as we serve and support our customers.

Alleguard’s employee-centric culture is designed to help you maximize your talents, learn new skills, and gain valuable experience on the way to achieving your professional goals.

*Hiring process typically takes about 1 week to complete*

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.