Northampton Valley Country Club (NVCC) is seeking a motivated, service-oriented Assistant Golf Professional to join our Golf Management Team. Reporting to the Golf Professional, this position helps oversee daily golf operations, maximize revenue opportunities, develop instructional programs, and ensure an exceptional experience for members and public golfers.
The ideal candidate is a strong leader who is passionate about golf, committed to customer service, and capable of training staff, managing golf facilities and equipment, and developing programs that support the Club's continued growth.
Expect 40-50 hour weeks in season and 37.5 hours in the off-season
Experience Required
Fundamental knowledge of golf, the Rules of Golf, golf facility operations, and tournament administration.
- Previous golf operations, supervisory, customer service, or instructional experience preferred.
- Strong leadership, organizational, planning, and prioritization skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Word, Excel, email, internet applications, and golf reservation or tournament management systems.
- Ability to train, motivate, and supervise employees effectively.
- Self-motivated, dependable, and proactive in identifying opportunities to improve operations and increase revenue.
- Strong customer service skills and the ability to interact professionally with members, guests, employees, and vendors.
- Commitment to maintaining a professional image and staying current with golf industry trends, marketing practices, and instructional techniques.
- Ability to maintain a credible golf game and support the development of golf instruction programs.
Essential Responsibilities
- Assist in managing daily golf operations, including tee sheet reservations, starting times, pace of play, and coordination with course staff.
- Monitor and verify player registrations, green fees, golf cart rentals, club care, lockers, handicap fees, and other applicable charges to ensure accurate accounting and recordkeeping.
- Manage the golf cart fleet, cart barn, and golf course vehicles, ensuring all equipment is clean, safe, properly maintained, and ready for use.
- Conduct daily and weekly cart inspections and coordinate with the Club mechanic to address mechanical or cosmetic issues immediately.
- Oversee the practice facility and ensure the proper storage, cleaning, and safety of golf equipment.
- Develop and support tournaments, golf outings, leagues, and other golf programs that appeal to members and public golfers.
- Collaborate with the Banquet Sales Team and Pro Shop staff to increase golf outing bookings and revenue.
- Identify opportunities to maximize public play and generate revenue from available tee times while maintaining excellent service for Club members.
- Play golf with members and guests as operational demands permit.
Benefits
- Health, Dental and vision insurance
- 401(k) Matching
- Paid vacation, holidays and sick days