1649 - Facilities Technician

NTT Global Data Centers Americas, Inc.; Town of Texas (WI); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Annual bonus

Paid time-off

Medical benefits

401k retirement plan

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Facilities Technician to support daily operations at our data center facilities.

The role focuses on maintaining facility cleanliness, performing light drywall patches, painting, stocking and organizing materials, and provides coverage for nights or weekends as needed. The position requires onsite work at a data center with a Monday–Friday structure, offering overtime options and a comprehensive benefits package.

Qualifications

• Relevant secondary education is required.
• Experience in a similar position and/or environment.
• Onsite work at a data center facility is required.

Responsibilities

• Ensure maintenance and repairs requests are carried out per the service level agreement.
• Coordinate distribution and response to all facilities service requests.
• Participate in daily building inspections ensuring Health and Safety compliance.
• Conduct daily walkabouts, checking cleanliness of bathrooms, break rooms and kitchens.
• Document and report maintenance progress to management.
• Coordinate routine maintenance and repairs schedule and update the maintenance database.
• Maintain buildings, offices and equipment to required standards and service levels.
• Provide support to ensure stock levels for office facilities and equipment are maintained.
• Liaise with internal and external stakeholders including security and cleaning staff.

Skills

Independent work

Hygiene practices

Facility layout knowledge

Verbal and written communication

Physical ability to clean

Time management

Safety practices

Coordination of others

Education

Relevant secondary education

Job description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements. Regular attendance is essential for satisfactory performance as this is an onsite position.

Key Roles and Responsibilities

• Ensure that all maintenance and repairs requests received within the NTT office environment and related buildings are carried out inline with the service level agreement
• Coordinates the distribution of and response to all service requests related to the facilities
• Participates in daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act
• Conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens
• Document and report on in progress, new and/or completed maintenance, and repair requests to management
• Co-ordinate routine maintenance and repairs schedule
• Assist with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database
• Ensure that buildings, offices and equipment are maintained to the required standards and that service levels are met
• Provide support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored
• Liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff
• Escalate non-performance of internal and external stakeholders to the management
• Approve all contractor documentation and maintain records such as permits, leases and correspondence on behalf of NTT

Knowledge, Skills and Attributes

• Highly motivated and ability to work independently
• Basic knowledge of general hygiene practices
• Good knowledge of facility layout
• Solid verbal and written communication skills
• Physical ability to clean
• Good organisational skills
• Ability to work unsupervised and deliver quality work
• Detail orientated
• Ability to read and follow instructions
• Knowledgeable of safety practices
• Excellent time management and project management skills
• Proactive and pays attention to detail
• Demonstrate a positive attitude towards work and can manage assigned job processes
• Ability to work well under pressure
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Ability to coordinate the work of others
• Ability to communicate with stakeholders at all levels

Academic Qualifications and Certifications

Relevant secondary education

Experience

Some experience in a similar position and / or environment This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $24.23 - $34.62 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Compensation Pay Range For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is: All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe.

We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world.

Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day.

By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world.

Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.