5320 - Security Officer L1

NTT Global Data Centers Americas, Inc.

Arizona

On-site

USD 28,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Annual bonus

Medical benefits

Job summary

NTT Global Data Centers Americas, Inc. is seeking an on-site Security Officer L1 to support a data center environment. You will manage access control, monitor CCTV systems, investigate incidents, and prepare written reports while working closely with the Data Center Operations Team.

The role emphasizes client-facing communication and adherence to security procedures. As part of the security team, you will ensure a safe and professional environment for personnel and company property, assist with

Qualifications

High School diploma or GED required.
Experience in security roles or equivalent preferred.
Active certifications as mandated by state regulations within six months of starting are required.

Responsibilities

Ensures proper identification for employees, clients, vendors, and visitors.
Patrols assigned post on foot to maintain visibility and observe activity.
Monitors CCTV and access control systems; responds to incidents.
Completes concise administrative documentation including incident and shift reports.
Assists with Shipping & Receiving tasks when needed; supports safety and security procedures.

Skills

Security operations

Surveillance CCTV

Clear communication

Customer service

Emergency response

Team player

Problem solving

Education

High School diploma or GED

Security-related training

Tools

CCTV systems

Access control systems

Microsoft Office

Job description

Your role at a glance

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

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What we are looking for

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Job Position Summary

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Job Duties, etc.

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Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.
Monitor and maintain security technologies, including CCTV systems, and access control systems.
Investigates, addresses, and reports security, maintenance, and safety conditions.
Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.
Adherence to NTT Data policy and security procedure manuals, in addition to Company policies.
Assist personnel with security related requests.
Completes assignments, related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.
Assists with Shipping and Receiving tasks as necessary. This includes accepting, logging, and tracking shipments during times when the primary S&R Officer is not on-site or otherwise unavailable.
Responds to all site emergencies and coordinates with local emergency services.
Investigates and reports fires, evacuations, hazardous situations/other facility-related events.
Maintains familiarity with Security procedures and policies in addition to Company policies.
Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints, and victims.
Guide personnel on security processes and protocols to ensure compliance.
Regular and predictable attendance is essential.
Performs other job-related duties as assigned.

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Essential Duties and Responsibilities

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Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Education and Experience
Physical Requirements
Work Conditions and Other Requirements

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Knowledge, Skills, and Abilities

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Experience with standard methods, practices, tools, and equipment for the security team.
Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.
Knowledge of occupational hazards and safety rules.
Ability to remain calm in an emergency.
Excellent customer service in a client-facing environment.
Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
Ability to operate in a rigorous process-driven team environment.
Ability to logically analyze and solve problems.
Ability to multi-task.
Strong organizational skills.
Ability to work with a flexible schedule as required.
Strong Team Player.
Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.

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Education and Experience

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High School diploma or GED required.
Additional education or training in security-related fields is a plus.
At least (1) year in a security role, or equivalent combination of education and professional background.
Prior experience in a Data Center or similar environment is a plus.
Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo ID systems, and Microsoft Office applications.
Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.

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Physical Requirements

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Primarily walking, standing, and bending with some sitting.
Requires the ability to bend, reach and stand for extended periods.
Able to expertly hear, speak, and utilize a telephone and walkie-talkie.
Ability to communicate effectively with verbal, visual, and listening skills.
Close visual work on a computer terminal.
Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
Ability to lift and carry objects weighing up to 50 pounds.
Ability to climb stairs and ladders.

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Work Conditions and Other Requirements

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Data Center environment, including outside perimeter and grounds.
Exposure to all types of weather conditions.
Exposure to unpleasant fumes and odors.
Data Center environment with varying temperatures and loud noises.
Potential extensive daily usage of workstation or computer.
Must work on-site, no telecommuting.
Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.
Must wear NTT security uniform and adhere to NTT's Dress Code and Personal Standards.
Must be comfortable working in a highly critical, highly confidential, fast-paced environment with shifting priorities.
Must be able to respond to emergencies at the Data Center.
Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and be part of on-call protocol.
Must participate in some capacity in the Bring Your Own Device (BYOD) program—use smart mobile device with cellular connectivity capable of downloading active applications.
A valid driver's license is required as employees will need to support tasks in nearby buildings and utilize company vehicles to complete assignments.
Must be able to pass a background check and drug test.
CPR/First Aid Certification preferred or can be obtained working for NTT.
Must possess or become forklift certified.
NTT will provide initial and ongoing certification training.

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Compensation Pay Range

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For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is: $20.19 - $28.85 All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

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Who we are

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As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

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Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day.

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By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.

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