Facilities Technician

NTT Global Data Centers; Chicago (IL); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, and vision benefits

401k retirement plan

Paid time-off

Job summary

NTT Global Data Centers is seeking a Facilities Technician to support daily operations at our Chicago data center. This onsite role covers cleaning, minor repairs, stocking, and front-of-house tasks, with flexibility for occasional evenings or weekends for emergencies or client needs.

The ideal candidate has a HS diploma or GED, basic computer skills, and 6 months’ facility maintenance or custodian experience. Forklift training may be provided. Safety training is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months’ facility maintenance or custodian experience.
• Hand and machine tool experience required.
• Basic computer and tablet aptitude.
• Fire and Life/Safety training preferred.

Responsibilities

• Performs and ensures the day-to-day cleanliness of the facility, including data center, customer area, office space and restrooms.
• Assists front-of-house office area requests, including furniture moves, material movement, lighting and cleanliness.
• Maintains client cages on the data floor and removes debris.
• Prepare and submit summary reports of conditions in buildings and recommend actions.
• Orders, tracks and restocks facility-related consumables and parts to optimize cost.
• Moves heavy items with a cart, pallet jack or forklift.
• Performs project work and assists supervisor with material processes improvements.
• Documents daily tasks and reports findings.
• Cleans and maintains floors, restrooms, and furniture.

Skills

MS Office

Teamwork

Communication

Detail oriented

Hand tools

Education

High School Diploma or GED

6 months facility maintenance or custodian experience

Hand and Machine tool experience

Basic computer and tablet aptitude

Fire and Life/Safety training preferred

Tools

Forklift

Tablet usage

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client area. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if an emergency condition exists or to assist with client requirements. Regular attendance is essential for satisfactory performance as this is an onsite position.

What we are looking for

ESSENTIAL DUTIES & RESPONSIBILITIES

• Performs and ensures the day-to-day cleanliness of the facility, including data center, customer area, office space and restrooms (including minor issues such as unstopping toilets or tightening toilet seats).
• Assists front-of-house office area requests, including, but not limited to, furniture moves, material movement, lighting (changing lightbulbs) and cleanliness.
• Maintains client cages on the data floor to include removal of data floor debris.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
• Orders, tracks and restocks facility-related consumable items and parts ensuring performance at the lowest possible cost.
• Moves heavy items around with a cart, pallet jack or forklift.
• Performs project work or duties assigned by a supervisor, and continually monitors material processes for improvement.
• Accurately documents daily tasks and reports all findings.
• Cleans building floors and data floors by sweeping, mopping, hot mopping, scrubbing, or vacuuming them.
• Gathers and empties trash. Services, cleans, and supplies restrooms.
• Cleans and polishes furniture and fixtures. Dusts furniture, walls, machines, and equipment.
• Cleans windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Performs physical labor for various maintenance functions, including minor repairs, drywall repair and finish, painting, wall hangings, and stocking/organizing materials.
• Removes debris from sidewalks, driveways, and parking areas.
• Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
• Safely mixes water and detergents in containers to prepare cleaning solutions, according to specifications.
• Steam-cleans or shampoos carpets. Strips, seals, finishes, and polishes floors.
• Cleans and restores building interiors using commercial cleaning equipment.
• Drives vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
• As time permits, assists the Mechanical and Electrical CFOps team members with day-to-day tasking such as filter replacement, Cooling Tower Yard cleaning, and any other basic tasks.
• Comply with all safety procedures and requirements.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Basic skill with MS Office products, tablets and Data Entry
• Must be able to work effectively and collaboratively in a team environment
• Effective communications skills, both written and oral
• Detailed oriented
• Operate Hand and Machine Tools
• Operate a forklift, can be trained within the company.

EDUCATION & EXPERIENCE

• High School Diploma or GED required
• Minimum 6 months’ facility maintenance or custodian experience
• Hand and Machine tool experience required
• Basic computer and tablet aptitude
• Fire and Life/Safety training preferred

PHYSICAL REQUIREMENTS

• Ability to lift and carry heavy equipment, up to 50 lbs.
• Ability to communicate effectively with verbal, visual, and listening skills
• Motor skills necessary to complete physical work and computer tasks
• Able to climb a ladder and work on a raised platform
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments

WORK CONDITIONS

• Typical office and data center work environment with varying temperatures and loud noises
• PPE required including sturdy work boots, hardhat, glasses, and a high visibility vest when performing certain tasks
• Regular daily usage of a computer or workstation.
• Work on site; no telecommuting.

SPECIAL REQUIREMENTS

• Forklift Certification to be provided during employment.
• CPR/First Aid Certification to be provided during employment.
• Must wear close-toed shoes with a solid leather or composite sole.
• Must possess a current, valid state-issued driver’s license.
• Requires flexibility to work additional hours in evenings or weekends to meet business requirements or client needs.

Compensation Pay Range

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $24.23 - $34.62 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.