16239 - Benefit Implementation Consultant - AZ - On Site

Distro; Chandler (AZ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

Vensure Employer Solutions in Chandler, AZ, seeks a benefits implementation consultant to support onboarding and ongoing utilization of benefits administration software. You will gather requirements, configure settings, conduct testing, and train end users for a seamless production transition.

Responsibilities include leading discovery sessions, configuring plans, coordinating timelines, and delivering best-practice guidance to optimize system adoption and client satisfaction.

Qualifications

• Bachelor's degree in HR, Business Administration, Information Systems, Finance, Healthcare Administration, or related field.
• 3–5 years of experience in benefits administration, HRIS, benefits technology, implementation consulting, account management, or related client-facing role.
• Experience managing multiple projects simultaneously while meeting timelines and deliverables.
• Experience working directly with clients to gather requirements, document business processes, and provide consultative solutions.
• Experience conducting system testing, troubleshooting issues, and validating data accuracy.
• Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and retirement plans.
• Proficiency with Microsoft Office applications, particularly Excel.

Responsibilities

• Serve as the primary contact for clients throughout the implementation process and ensure a positive client experience from kickoff to go-live.
• Lead discovery and requirements sessions to understand benefit program structures, eligibility rules, enrollment processes, reporting needs, and business objectives.
• Manage all phases of benefits implementation projects, guiding clients through configuration decisions, milestones, testing, and deployment.
• Configure and validate benefit plans, eligibility rules, carrier connections, and workflows for accurate system functionality.
• Coordinate timelines, deliverables, and communication between clients, internal stakeholders, and vendors to ensure project success.
• Conduct comprehensive system testing, QA reviews, and user acceptance testing to verify setup and identify issues prior to deployment.
• Troubleshoot configuration, data, and system issues post-go-live with timely resolutions and process improvements.
• Deliver client training and knowledge transfer for administrators and end users.

Skills

Client relationship management

Multitasking

Project management

HRIS proficiency

Data analysis

Communication

Problem solving

Attention to detail

Payroll knowledge

Excel proficiency

Education

Bachelor's degree in HR/Business/IS/Finance/Healthcare Admin

Tools

Excel

Job description

Chandler, Arizona Full-time Posted a month ago

Takes about 2 minutes

About UsVensure Employer Solutionsis the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com

Position SummarySupports new and existing clients in the implementation, configuration, and ongoing utilization of purchased benefits administration software. Serves as a trusted consultant throughout the onboarding process by gathering business requirements, configuring system settings, coordinating implementation activities, conducting testing, providing end- user training, and ensuring a seamless transition to production. Partners with clients to troubleshoot issues, optimize system functionality, recommend best practices, and drive successful adoption of software solutions to meet business and benefits administration objectives.

Essential Duties and ResponsibilitiesServes as the primary point of contact for clients throughout the implementation process, building strong relationships and ensuring a positive client experience from project kickoff through go-live.Leads client discovery and requirements-gathering sessions to understand benefit program structures, eligibility rules, enrollment processes, reporting needs, and business objectives.Manages all phases of benefits implementation projects, leveraging domain expertise to guide clients through configuration decisions, project milestones, testing, and deployment activities.Configures and validates benefit plans, employee eligibility rules, carrier connections, and system workflows to ensure accurate and compliant system functionality.Coordinates implementation timelines, deliverables, and communication between clients, internal stakeholders, and third-party vendors to ensure project success.Conducts comprehensive system testing, quality assurance reviews, and user acceptance testing to verify accurate setup and identify potential issues prior to deployment.Troubleshoots configuration, data, and system issues during implementation and post-go-live, providing timely resolution and recommendations for process improvements.Reviews and validates benefit data imports, carrier feeds, enrollment workflows, and reporting outputs to ensure accuracy and integrity.Delivers client training and knowledge transfer sessions, enabling administrators and end users to effectively utilize system functionality and self-service capabilities.Provides consultative guidance and best-practice recommendations related to benefits administration, enrollment processes, and system optimization.Documents implementation decisions, system configurations, testing results, and client-specific requirements to ensure successful ongoing support and maintenanceMonitors post-implementation performance and client adoption, addressing concerns, identifying enhancement opportunities, and promoting long-term client satisfactionMarginal FunctionsBuild, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.Attend webinars and training to stay up to date on best practices related to the company and department.Complete projects and other duties as assigned by supervisor

Knowledge, Skills, and AbilitiesAbility to build and maintain positive client relationshipsAbility to multiple projects and deadlines effectivelyUtilize HRIS and benefits administration systems proficientlyApply knowledge of payroll and benefits processesAnalyze data and resolve complex issuesPrioritize work and meet project deadlinesCommunicate effectively with clients and stakeholdersIdentify issues and implement practical solutions

Education & ExperienceBachelor's degree in Human Resources, Business Administration, Information Systems, Finance, Healthcare Administration, or a related field; or equivalent combination of education and experience.3 65 years of experience in benefits administration, HRIS, benefits technology, implementation consulting, account management, or a related client-facing role.Experience managing multiple projects simultaneously while meeting established timelines and deliverables.Experience working directly with clients to gather requirements, document business processes, and provide consultative solutions.Experience conducting system testing, troubleshooting issues, and validating data accuracy.Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and retirement plans.Proficiency with Microsoft Office applications, particularly Excel.

Required Licenses and/or Certifications

None

Physical, Mental, & Communication Demands

Physical Demands:

Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.Mobility: Occasional walking or traversing throughout the office to meet with leaders and other employees.Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands:

Attention to Detail: High level of accuracy needed for managing products, reports and contracts.Problem-Solving: Ability to strategically plan the needs of the department.Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.Decision-Making: Make informed decisions regarding the best plan for paid media strategies.Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client and employee concerns.

Communication Demands:

Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.Written Communication: Prepare clear and concise documentation, including emails and notes.Verbal Communication: Lead planning sessions and team meetings. Provide clear instructions and support for clients, employees and managers.Presentation Skills: Present information effectively in training sessions with employees and other departments

Environmental Conditions

Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance
• Additional Compensation: [e.g., signing bonus, commission structure if applicable.]