162 - Food City Starbucks Team Lead - 7th Ave & Southern

Bashas; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Paid weekly

Retirement benefits

Medical, dental, and vision insurance

Tuition reimbursement

Scholarship opportunities

Store discount (10%)

Fun work environment

Job summary

Bashas' Starbucks Team Lead is responsible for delivering the Starbucks Experience to customers at Bashas' stores in Phoenix, AZ. You will provide prompt service, quality beverages and products, and maintain a clean, welcoming environment.

You will lead a team in a fast-paced setting, coach new members, ensure safety and sanitation, and uphold Bashas' and Starbucks standards while delivering exceptional customer service and a positive store atmosphere.

Qualifications

• Excellent customer service skills and ability to work in a fast-paced environment.
• Ability to lead a team and coach staff to deliver the Starbucks experience.
• Commitment to safety, health, and sanitation guidelines and regulatory compliance.

Responsibilities

• Provide prompt, friendly service and maintain a clean, comfortable store environment.
• Lead and support team members to ensure high-quality beverages and products.
• Ensure compliance with safety regulations and Bashas'/Starbucks policies.
• Assist with training and performance coaching for new team members.
• Maintain attendance and punctuality; perform related duties as assigned.

Skills

Customer service

Team leadership

Safety compliance

Communication

Tools

POS system

Job description

Position Purpose:

The Starbucks Team Lead creates the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Responsibilities:

A Starbucks Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

A Starbucks Team Lead responsibilities include:

• Ensure compliance with safety regulations, heath department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a "customer comes first" attitude and connecting with the customer. Discover and respond to customer needs.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas' and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas' operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain regular and consistent attendance and punctuality.
• All other related duties as assigned

Employees may occasionally experience the following physical demands for an extended period:

Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

Perks & Benefits

• Competitive compensation, paid weekly
• Retirement Benefits
• Medical, dental, and vision insurance for yourself and eligible dependents
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Store discount programs (10% off household groceries)
• Fun work environment where you have the opportunity to nourish your community.

Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.

For Internal Transfers/Promotion/Rehire Candidates:

1. Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
2. You may be asked to accept a part-time position if that is the only position available
3. Rehires must be approved by an HRBP