028 - Bashas' Starbucks Asst. Team Lead - Sedona

Raley's; Sedona (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Benefits

Medical, dental, and vision insurance

Tuition Reimbursement

Scholarship opportunities

Store discount program (10% off)

Fun work environment

Job summary

Bashas' is seeking an Asst. Barista Team Lead to help run the front end and create the Bashas’ Starbucks experience for customers in a fast-paced store environment.

The role emphasizes delivering excellent service, maintaining safety and quality standards, and guiding new team members. Must be 18+, 21+ for alcohol-serving positions, with a fun, community-focused workplace.

Qualifications

• Deliver legendary customer service and connect with the customer.
• Ensure compliance with safety regulations and health requirements.
• Provide quality beverages and food by following recipes and standards.

Responsibilities

• Deliver legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer.
• Ensure compliance with safety regulations, heath department and weights and measures requirements.
• Provide quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote Bashas’ and Starbucks culture, staying calm during high volume or unusual events.
• Anticipate customer and store needs.
• Follow Bashas’ operational policies, including cash handling and safety.
• Maintain a clean and organized workspace so staff can locate inventory.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training and coaching as needed.
• All other duties as assigned.

Skills

Customer service

Safety compliance

Communication

Team leadership

Food and beverage knowledge

Tools

POS system

Job description

Job Description

Position Purpose: Our Asst. Barista Team Lead will be responsible for executing a wide variety of tasks throughout the front end of the store. The Asst. Barista Team Lead creates the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Responsibilities:

An Asst. Barista Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

An Asst. Barista Team Lead’s Responsibilities Include

• Deliver legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discover and respond to customer needs.
• Ensure compliance with safety regulations, heath department and weights and measures requirements.
• Provide quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas’ and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas’ operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• All other related duties as assigned.

Physical Demands:

Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

Perks & Benefits

• Competitive compensation, paid weekly
• Retirement Benefits
• Medical, dental, and vision insurance for yourself and eligible dependents
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Store discount programs (10% off household groceries)
• Fun work environment where you have the opportunity to nourish your community

Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.

For Internal Transfers/Promotion/Rehire Candidates

• Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
• You may be asked to accept a part-time position if that is the only position available
• Rehires must be approved by an HRBP