161 - Bashas' Starbucks Team Lead - Gilbert & Chandler Hts Blvd.

Raley's; Chandler (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive weekly pay

Retirement benefits

Medical, dental, and vision insurance

Tuition reimbursement

Scholarship opportunities

Store discount 10%

Positive work environment

Job summary

Bashas' Starbucks Team Lead in Chandler, AZ delivers the Bashas' Starbucks experience with prompt service, quality beverages, and a welcoming store environment. You will lead a team, uphold safety and sanitation standards, and train new teammates to ensure consistent, great customer service.

In this role you will handle high-volume periods with composure, promote company values, and maintain inventory, cleanliness, and a positive store culture.

Qualifications

• A Starbucks Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
• Must be at least 18 years old; 21+ for positions serving alcohol where applicable.
• Maintain a clean and organized workspace and follow safety and sanitation guidelines.

Responsibilities

• Ensure compliance with safety regulations, health department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a "customer comes first" attitude and connecting with the customer.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to recipe and presentation standards.
• Maintain calm exterior presence during high volume periods and unusual events.
• Anticipate customer and store needs and assist with training new team members.
• Adhere to operational policies including cash handling and safety and security.

Job description

Job Description

Position Purpose:

The Starbucks Team Lead creates the Starbucks Experience for Bashas' customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

Responsibilities:

A Starbucks Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.

A Starbucks Team Lead Responsibilities Include

• Ensure compliance with safety regulations, heath department and weights and measures requirements.
• Deliver legendary customer service to all customers by acting with a "customer comes first" attitude and connecting with the customer. Discover and respond to customer needs.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Act with integrity, honesty, and knowledge that promote the culture, values, and the mission of both Bashas' and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
• Anticipate customer and store needs.
• Follow Bashas' operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
• Maintain a clean and organized workspace so that members can locate inventory and product as needed.
• Recognize and reinforce individual and team accomplishments.
• Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Maintain regular and consistent attendance and punctuality.
• All other related duties as assigned

Employees may occasionally experience the following physical demands for an extended period:

Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending

Perks & Benefits

• Competitive compensation, paid weekly
• Retirement Benefitsli>
• Medical, dental, and vision insurance for yourself and eligible dependents
• Tuition Reimbursement for qualified courses
• Scholarship opportunities for continued education
• Store discount programs (10% off household groceries)
• Fun work environment where you have the opportunity to nourish your community.

Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.

For Internal Transfers/Promotion/Rehire Candidates

• Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
• You may be asked to accept a part-time position if that is the only position available
• Rehires must be approved by an HRBP