1440 Ambassador

1440 Multiversity; Scotts Valley (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

1440 Multiversity in Scotts Valley, CA is seeking a friendly Ambassador to welcome guests, guide campus tours, and ensure a seamless visitor experience on site. You’ll help guests navigate the campus, respond to questions, and support a variety of daily operations with a guest-first mindset.

This hands-on role offers diverse days—from greeting guests at arrival to assisting with VIP arrivals and deliveries. A warm, proactive attitude and a willingness to cross-train across teams are essential.

Qualifications

• Genuine enjoyment of helping others and creating a welcoming environment.
• Strong communication and interpersonal skills for guiding guests and answering questions.
• Ability to take initiative and adapt to varying daily tasks.
• Comfort with a dynamic hospitality setting and changing responsibilities.
• Maintains composure and helpful attitude when plans shift or problems arise.
• Willingness to pitch in across departments to support campus operations.

Responsibilities

• Welcome guests and help them feel comfortable from arrival to departure.
• Learn the 1440 story and campus to answer questions and lead tours.
• Assist guests with navigating campus, including escorting or transporting.
• Anticipate guest needs and create memorable stays with thoughtful touches.
• Respond to requests and follow through until resolved.
• Assist with guest deliveries, VIP rooms, and other daily operations.
• Keep guest areas clean and organized, supporting campus operations.

Skills

Guest service

Communication

Initiative

Flexibility

Calm under pressure

Team player

Job description

1440 Ambassador

Scotts Valley, CA | Full-Time | Non-Exempt

Come Be an Ambassador for 1440

We're looking for people who genuinely enjoy taking care of others.

As a 1440 Ambassador, you'll be one of the people our guests come to know and rely on during their time on campus. You'll welcome guests, answer questions, help them find their way, share the story of 1440, and look for opportunities to make their experience a little more special.

This is a hands-on role with plenty of variety. Some days you'll greet arriving guests or lead campus tours. Other days you may help with guest deliveries, prepare for a VIP arrival, support another operating team, or jump in wherever an extra set of hands is needed.

What You'll Do

• Welcome guests and help them feel comfortable and connected from arrival through departure.
• Learn the 1440 story and campus well enough to answer questions and lead engaging campus tours.
• Help guests navigate campus, including escorting or transporting them when needed.
• Anticipate guest needs and find thoughtful ways to make their stay memorable.
• Respond to guest requests, questions, and concerns and follow through until they're resolved.
• Prepare guest recognition, amenities, VIP rooms, and other special touches.
• Support guest deliveries, food and beverage requests, inventory, shipping and receiving, and other daily operational needs.
• Help keep guest areas, golf carts, and shared spaces clean, organized, and ready.
• Cross-train with other departments and jump in to support campus operations when needed.
• Build strong relationships across the team and help create the welcoming environment 1440 is known for.

You'll Be Great at This If You...

• Genuinely enjoy meeting and helping people.
• Are warm, curious, and comfortable starting a conversation.
• Notice the little things and take initiative without always needing to be asked.
• Are flexible and don't mind that every day may look a little different.
• Stay calm and helpful when plans change or something goes wrong.
• Take pride in following through and doing things well.
• Enjoy learning and sharing what you know with others.
• Are willing to pitch in wherever the team needs you.

Why 1440?

Our vision is Creating hope for living well, and our Ambassadors have a unique opportunity to bring that to life every day.

You'll work throughout our beautiful campus, meet people from all walks of life, learn different areas of our operation, and be part of a team that believes great hospitality starts with making people feel genuinely seen, welcomed, and cared for.

Live Well. Lead Well. Love Well. Work Well. Wonder Well.