＃12268 Air Export Clerk

Actus USA; Wood Dale (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A Japanese logistics company is seeking an Air Export Clerk in Wood Dale, Illinois. The role involves communicating with carriers and customers, completing export documentation, and ensuring compliance with various regulations. Candidates should possess at least a high school diploma and basic English skills. Responsibilities include handling accounting processes and ensuring timely notifications regarding cargo delivery. This position is vital for maintaining operational standards and customer service quality in the export department.

Qualifications

• Basic English reading, writing, and arithmetic skills required.
• Ability to organize, prepare and assemble documents containing data from various sources.
• Knowledge of office processes, procedures, and technology.

Responsibilities

• Communicate with carriers, overseas agents, and customers via telephone and email.
• Complete proper export documentation and send pre-alerts.
• Notify customers of any delays regarding arrival or delivery of their cargo.
• Handle accounting processes accurately within the export department.

Skills

Basic English skills

Organizational skills

Knowledge of government regulations

Education

High school diploma or equivalent

Job description

Japanese logistics company is seeking an Air Export Clerk.

Responsibilities

• Communicate with carriers, overseas agents, and customers via telephone and email.
• Take booking requests and export customer service calls.
• Make sure having current buying/selling rates set-up for every export shipment.
• Complete proper export documentation and send pre-alerts.
• Request documents from shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI.
• Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.
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• Review standard operation procedures to ensure compliance with all regulations, TSA, ISO, IMDG and Export Control including AES/EEI.
• Notify customers of any delays regarding arrival or delivery of their cargo.
• Responsible for special shipments involving perishables and/or be in-charge of special accounts.
• Close out files in a timely manner within 2-5 days.
• Dispatch drivers to customers to pick up freight and monitor its arrival for consolidation.
• Handle accounting processes accurately and in a timely manner as they apply to the export department.
• May require driving company van, forklift, and use of scales.
• Perform other duties as assigned.
• Cross Train as time permits.

Requirements

• Basic English reading, writing and arithmetic skills required. Minimum high school diploma or equivalent.
• Ability to organize, prepare and assemble documents containing data from various sources.
• Knowledge of office processes, procedures, and technology.
• Hazardous Materials training in accordance with regulations.
• Knowledge of government regulations including but not limited to TSA, CBP, ITAR, and EAR.