118 - Family Case Worker

Community Action Organization Of Western New York Inc; Buffalo (NY); On-site; USD 36,000 - 56,000; Full time

Job summary

Community Action Organization Of Western New York Inc seeks a Head Start Family Support Specialist to connect families with resources and support their goals. You will recruit, enroll, assess needs, set family goals, and provide ongoing case management within Head Start.

Responsibilities include health screenings, data entry, coordinating with staff and community partners, and ensuring program enrollment compliance while maintaining confidentiality and professionalism.

Qualifications

• Associates degree in Social Work, Social Services, Sociology, Human Services, Psychology, Early Childhood Development or related field or equivalent training and experience (Bachelor's degree preferred).
• Experience with community work and working with diverse families.
• Nursing/health related skills or education in child development; Head Start/Early Head Start experience desirable.

Responsibilities

• Recruit, identify and enroll eligible families in the Head Start Program.
• Maintain attendance records and ensure funded enrollment is maintained.
• Work with families to identify strengths, needs, and goals toward self-sufficiency.
• Act as liaison between the program, families, and the community.
• Conduct health screenings and collect information for children with suspected disabilities; arrange medical/dental treatment.
• Provide health/mental health education to children, parents, and staff.
• Maintain enrollment records, health data tracking, immunization surveys, IFPA, nutrition assessments, and parent interest surveys.
• Prepare data for PROMIS entry and create Program Information Reports (PIF) and health summaries.
• Develop and maintain a network of community resources for referrals and follow-up.
• Coordinate parental participation in classroom activities and field trips.
• Assist with classroom coverage and emergencies; provide first aid and accompany children to hospital if needed.

Skills

Recruiting

Enrollment

Data entry

Health screenings

Communication

Microsoft Office

Confidentiality

Education

Associate degree in Social Work

Tools

PROMIS

IFPA

Job description

JOB SUMMARYThis position provides support for Head Start families, connecting them with resources and helpingthem achieve their goals. This role involves recruitment and enrollment, needs assessment, family goalsetting, and providing on-going support and case management. This position acts as the liaisonbetween the program, families, and the community.RESPONSIBILITIES AND DUTIESPrimary Responsibilities:• Recruits, identifies and enrolls eligible families in the Head Start Program.• Maintains attendance records and ensures that funded enrollment is maintained.• Works with families to identify their strengths, needs, and goals as they work towards selfsufficiency.• Acts as liaison between the program, families, and the community.• Completes screening and interviews during the application and enrollment process and assignschildren to classrooms.• Conducts health screenings including growth and developmental assessments, blood pressure,vision, and hearing, obtain information for children with suspected disabilities, and ensures that allidentified children receive medical and/or dental treatment.• Provides health/mental health education to children, parents, and staff.• Maintains enrollment records, health data tracking system, immunization surveys, IndividualizedFamily Partnership Agreements (IFPA), nutrition assessments, and parent interest survey forms.• Prepares data for computer entry including Patient-Reported Outcomes Measurement InformationSystem (PROMIS)• Prepares Program Information Reports (PIF), health summaries, in-kind reports, andcorrespondence with families.• Develop and maintain a network of community resources for families and children to be referred toand follow up with those agencies on progress.• Coordinates with staff to ensure parental participation in classroom activities and field trips.• Assists staff and parents develop community projects.• Assists with classroom and other coverage when needed, including center emergencies (closings,children who are ill, evacuations), field trips providing first aid when needed, and accompanieschildren and/or staff to hospital to obtain emergency treatment when necessary.• Maintains the parent area in a neat and inviting manner.• Maintains and stocks first aid kits.• Remains with children left after school or returned by the bus.• Provides transportation for parents using agency or privately owned vehicle.CAO of WNY, Inc. is an equal opportunity employer.• Participates in Child/Family Study Team process.• Attend agency and community meetings, workshops, and trainings.Secondary Responsibilities:• Must present a professional image in conduct, attitude, and attire.• Satisfactory completion of mandatory trainings.• Additional duties as assigned.QUALIFICATIONSEducation and Experience:• Associates degree in Social Work, Social Services, Sociology, Human Services, Psychology, EarlyChildhood Development or related field or equivalent training and experience (Bachelors degreepreferred)• Previous experience with community work and working with diverse families.• Nursing/health related skills required or education in child development• Head Start/Early Head Start experience is desirable.Skills and Abilities:• Ability to maintain confidentiality.• Active listening, writing, and verbal communication skills.• Knowledge of community resources.• Knowledge of relevant laws and regulations, and best practices in family support and earlychildhood development.• Knowledge of child and family healthcare.• Strong organizational and time management abilities.• Ability to build trusting relationships with families from diverse backgrounds.• Proficient in Microsoft Office SuitePhysical Demands:• Active listening, hearing, and verbal communication skills.• Must be able to write and type.• Frequently required to sit.• Must be able to tolerate moderate to loud noise.• Ability to lift/move up to 25 pounds.Application Requirements:• Physical examination record or pass physical examination by a CAO physician• Valid NYS Driver’s License and proof of motor vehicle insurance coverage• Completion of the following documents:o CAO Employment applicationo NYS SCR Clearance Form with acceptable clearanceo Criminal Record Certification and free of criminal convictions of crimes against children(misdemeanor or felony)o Fingerprinting required.o Release for Reference ChecksCAO of WNY, Inc. is an equal opportunity employer.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essentialjob functions.