1099 IT Break/Fix Hardware Technician

SMARTECH-CSI.com; Prescott (AZ); On-site; USD 34,000 - 55,000; Full time

Job summary

SMARTECH-CSI.com is seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and equipment replacement in Prescott, AZ and surrounding areas.

This is a 1099 independent contractor role requiring reliable transportation, ability to travel up to 200 miles, and strong customer-service skills. You will diagnose hardware issues, swap parts, perform upgrades, document work, and follow all policies and procedures while delivering professional service.

Qualifications

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and the ability to complete service calls within required timeframes.
• Strong communication skills are vital, including clear communication with customers, dispatch, and management.
• Must be able to consistently follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid drivers license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Responsibilities

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions.

Skills

IT hardware repair

PC troubleshooting

Time management

Communication skills

Policy compliance

Independence

Reliable transportation

Smartphone & internet

Customer service

Travel to clients

Education

CompTIA A+ or equivalent

Dell hardware experience

HP hardware experience

Lenovo hardware experience

Tools

Dell hardware experience

HP hardware experience

Lenovo hardware experience

Job description

1099 IT Break/Fix Hardware Technician

Position: Independent Contractor (1099)
Type: Field Service / Onsite
Schedule: As Needed / Project-Based

We are seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in the Prescott and surrounding areas to include distances up to 200 miles.

Responsibilities:

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions.

Requirements:

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and the ability to complete service calls within required timeframes.
• Strong communication skills are vital, including clear communication with customers, dispatch, and management.
• Must be able to consistently follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid driver's license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Preferred:

CompTIA A+ or equivalent hands-on experience; experience with Dell, HP, Lenovo, or other business-class hardware.

Contractor:

This is a 1099 independent contractor position. Technicians provide their own transportation and standard IT tools and are responsible for their own taxes and applicable business requirements.