1099 IT Break/Fix Hardware Technician

SMARTECH-CSI.com; Tyler (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

SMARTECH-CSI seeks experienced IT Break/Fix Hardware Technicians to perform onsite troubleshooting, repair, and replacement of computers and IT equipment in Tyler, TX and surrounding areas.

This is an independent contractor (1099) field service role. Technicians provide their own tools and transportation and work on a per-project basis, traveling to customer locations as needed.

Qualifications

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and ability to complete service calls within required timeframes.
• Strong communication skills, including clear communication with customers, dispatch, and management.
• Must follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid driver’s license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Responsibilities

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions.

Skills

IT hardware repair

Break/fix support

PC & peripherals troubleshooting

Time management

Customer communication

Policies adherence

Job description

Position: Independent Contractor (1099)
Type: Field Service / Onsite
Schedule: As Needed / Project-Based

We are seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in Tyler and the surrounding areas.

Responsibilities

• Repair desktop, laptop, and workstation hardware.
• Replace defective components and peripherals.
• Perform equipment swaps, upgrades, and installations.
• Troubleshoot basic hardware connectivity issues.
• Test equipment and confirm proper operation.
• Document work performed, parts used, and equipment information.
• Provide professional customer service at each site.
• Follow all company and customer policies, procedures, and work instructions.

Requirements

• Experience with IT hardware repair or break/fix support.
• Strong PC and peripheral troubleshooting skills.
• Excellent time management and the ability to complete service calls within required timeframes.
• Strong communication skills are vital, including clear communication with customers, dispatch, and management.
• Must be able to consistently follow policies, procedures, and established processes.
• Ability to work independently and stay organized.
• Reliable transportation and valid driver's license.
• Smartphone with reliable internet access.
• Professional attitude and customer-service skills.
• Ability to travel to customer locations.

Preferred: CompTIA A+ or equivalent hands-on experience; experience with Dell, HP, Lenovo, or other business-class hardware.

Contractor: This is a 1099 independent contractor position. Technicians provide their own transportation and standard IT tools and are responsible for their own taxes and applicable business requirements.