(1090) IDD Service Coordinator

Bluebonnet Trails Community Services; Round Rock (TX); On-site; USD 43,000 - 56,000; Full time

Job summary

Bluebonnet Trails Community Services seeks a Service Coordinator to support individuals with intellectual and developmental disabilities through person-centered planning and community inclusion.

You will partner with families, providers, and community organizations to assess needs, develop plans, and connect people to resources, advocating for access to high-quality services and guiding families through complex systems.

Qualifications

• Associate degree or higher in social, behavioral, or human service field (psychology, social work, nursing, etc.).
• High school diploma with two years paid or unpaid experience working with individuals with disabilities.
• Must meet driving requirements and maintain approved driving status.

Responsibilities

• Collaborate with families, service providers, schools, healthcare professionals, and community partners to ensure coordinated service delivery.
• Conduct comprehensive assessments to identify strengths, preferences, needs, and goals.
• Develop and implement person-centered service plans supporting meaningful life outcomes.
• Coordinate, refer, and link individuals and families to community resources and support services.
• Monitor services for quality and compliance with Medicaid, HHSC, MCO, and agency requirements.

Skills

Advocacy

Coordination

Problem solving

Organization

Communication

Independence

Travel flexibility

Education

Associate degree or higher in social/behavioral/human service field

High school diploma with 2 years relevant experience

Job description

Job Description

Make a Difference. Empower Lives. Build Stronger Communities. Are you passionate about helping individuals achieve their goals, exercise choice, and thrive in their communities? As a Service Coordinator, you will play a vital role in supporting children and adults with intellectual and developmental disabilities through a person-centered approach that promotes independence, self-determination, and meaningful community inclusion.

In this rewarding role, you will partner with individuals, families, service providers, and community organizations to identify strengths, assess needs, develop individualized service plans, and connect people to the resources and supports necessary to achieve their desired outcomes. You will serve as an advocate, problem solver, and trusted guide, helping individuals navigate challenges while ensuring access to high-quality services.

What You’ll Do

• Collaborate with families, service providers, schools, healthcare professionals, and community partners to ensure coordinated service delivery.
• Conduct comprehensive assessments to identify individual strengths, preferences, needs, and goals.
• Develop and implement person-centered service plans that support meaningful life outcomes.
• Coordinate, refer, and link individuals and families to community resources and support services.
• Monitor services and supports to ensure effectiveness, quality, and compliance with Medicaid, HHSC, MCO, and agency requirements.

What Makes You Successful

• Confidence in advocating for individuals and coordinating services across multiple systems.
• A passion for and empowering individuals to live fulfilling lives within their families and communities.
• Strong interpersonal skills and the ability to build trusting relationships with individuals, families, and community partners.
• Excellent problem-solving, organization, and communication skills.
• The ability to exercise sound judgment, work independently, and manage a dynamic caseload.
• Cultural sensitivity and respect for diverse backgrounds, experiences, and perspectives.

Work Environment

This position requires frequent interaction with individuals, families, and service providers in a variety of community settings. Service Coordinators often work independently, make informed decisions, and manage competing priorities while ensuring exceptional support and service delivery. Travel throughout the service area and flexible scheduling may be required to meet the needs of those served.

Why This Role Matters

Every day, Service Coordinators help individuals and families navigate complex systems, access critical resources, and achieve goals that enhance independence, inclusion, and quality of life. If you are looking for a career where your work has a lasting and meaningful impact, we invite you to join our team and help create opportunities for people to reach their fullest potential.

Location: Williamson County

Hourly Salary Range: $20.46 – $26.71

Differential Detail

• $1.00 per hour – 2 years previous experience
• Up to $4.00 per hour – BTCS Tenure
• $0.75 per hour – Bilingual
• $0.50 per hour – LCDC

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

CityRound Rock, TXCountyWilliamson CountyCredentialsMinimum Qualifications

An associate degree or higher is required with a major in social, behavioral, or human service field including, but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, or criminal justice

OR

A high school diploma or certificate recognized by the state of Texas as the equivalent of a high school diploma, with two years of paid or unpaid experience working with individuals with intellectual or developmental disabilities.

Must meet Bluebonnet Trails Community Services driving requirements and maintain approved driving status throughout employment.

Preferred Qualifications

• At least one year of experience working with individuals with intellectual/developmental disabilities.
• Bachelor’s Degree.
• Demonstrated ability to use good clinical judgment, get along well with others and work effectively in a fast-paced setting.
• Demonstrated computer and documentation skills.
• Knowledge of appropriate community resources.
• Bilingual (English/Spanish/ASL).
• Experience with Medicaid programs.

Salary Amount$42,556.80 – $55,556.80/year

Closing DateOpen until filled