IDD Service Coordinator

Bluebonnet Trails Community Services; Round Rock (TX); On-site; USD 28,000 - 37,000; Full time

Job summary

Bluebonnet Trails Community Services seeks a Service Coordinator to support individuals with intellectual and developmental disabilities through person-centered planning and resources coordination. You will assess needs, develop service plans, and advocate for access to community supports.

Responsibilities include collaborating with families, providers, and schools, and ensuring services meet Medicaid and agency standards. Travel across Williamson County may be required.

Qualifications

• Degree or related experience in social/behavioral science or human services.
• Driving requirements and valid status throughout employment.
• Experience supporting individuals with disabilities and navigating systems.

Responsibilities

• Collaborate with families, service providers, schools, and community partners to coordinate services.
• Conduct comprehensive assessments to identify strengths, needs, and goals.
• Develop and implement person-centered service plans for meaningful outcomes.
• Coordinate referrals to community resources and supports.
• Monitor services for quality and compliance with Medicaid, HHSC, MCO, and agency rules.

Skills

Advocacy

Interpersonal skills

Communication skills

Organizational skills

Problem solving

Independent work

Cultural sensitivity

Education

Associate degree or higher in social/behavioral/human services

High school diploma with relevant care experience

Job description

**Make a Difference. Empower Lives. Build Stronger Communities.**

Are you passionate about helping individuals achieve their goals, exercise choice, and thrive in their communities? As a **Service Coordinator**, you will play a vital role in supporting children and adults with intellectual and developmental disabilities through a person-centered approach that promotes independence, self-determination, and meaningful community inclusion.

In this rewarding role, you will partner with individuals, families, service providers, and community organizations to identify strengths, assess needs, develop individualized service plans, and connect people to the resources and supports necessary to achieve their desired outcomes. You will serve as an advocate, problem solver, and trusted guide, helping individuals navigate challenges while ensuring access to high-quality services.

**What You'll Do**

• Collaborate with families, service providers, schools, healthcare professionals, and community partners to ensure coordinated service delivery.
• Conduct comprehensive assessments to identify individual strengths, preferences, needs, and goals.
• Develop and implement person-centered service plans that support meaningful life outcomes.
• Coordinate, refer, and link individuals and families to community resources and support services.
• Monitor services and supports to ensure effectiveness, quality, and compliance with Medicaid, HHSC, MCO, and agency requirements.

**What Makes You Successful**

• Confidence in advocating for individuals and coordinating services across multiple systems.
• A passion for and empowering individuals to live fulfilling lives within their families and communities.
• Strong interpersonal skills and the ability to build trusting relationships with individuals, families, and community partners.
• Excellent problem-solving, organization, and communication skills.
• The ability to exercise sound judgment, work independently, and manage a dynamic caseload.
• Cultural sensitivity and respect for diverse backgrounds, experiences, and perspectives.

**Work Environment**

This position requires frequent interaction with individuals, families, and service providers in a variety of community settings. Service Coordinators often work independently, make informed decisions, and manage competing priorities while ensuring exceptional support and service delivery. Travel throughout the service area and flexible scheduling may be required to meet the needs of those served.

**Why This Role Matters**

Every day, Service Coordinators help individuals and families navigate complex systems, access critical resources, and achieve goals that enhance independence, inclusion, and quality of life. If you are looking for a career where your work has a lasting and meaningful impact, we invite you to join our team and help create opportunities for people to reach their fullest potential.

Location: Williamson County

Hourly Salary Range: $20.46 - $26.71

**Differential Detail**

• $1.00 per hour - 2 years previous experience
• Up to $4.00 per hour - BTCS Tenure
• $0.75 per hour - Bilingual
• $0.50 per hour - LCDC

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

**Minimum Qualifications**

An associate degree or higher is required with a major in social, behavioral, or human service field including, but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, or criminal justice

OR

A high school diploma or certificate recognized by the state of Texas as the equivalent of a high school diplom , with two years of paid or unpaid experience working with individuals with intellectual or developmental disabilities.

Must meet Bluebonnet Trails Community Services driving requirements and maintain approved driving status throughout employment.

**Preferred Qualifications**

• At least one year of experience working with individuals with intellectual/developmental disabilities.
• Bachelors Degree.
• Demonstrated ability to use good clinical judgment, get along well with others and work effectively in a fast-paced setting.
• Demonstrated computer and documentation skills.
• Knowledge of appropriate community resources.
• Bilingual (English/Spanish/ASL).
• Experience with Medicaid programs.