104101 - Mini-Bar Attendant

Paycom; Lubbock, Northern (TX, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Valencia Hotel Group is seeking a Mini Bar Attendant in Lubbock, TX to maintain and restock mini bars in guest rooms, ensuring cleanliness and readiness. You will work with the front desk and housekeeping to deliver seamless guest experiences in a fast-paced hotel setting.

The role emphasizes strong communication, teamwork, and adherence to safety and hotel policies. Prior hospitality or customer service experience is preferred, with possible certification requirements for TABC and Texas Food

Qualifications

• Strong verbal and written communication skills.
• Effective time management and problem-solving abilities.
• Ability to work well with a team and attention to detail.
• Excellent organizational and interpersonal abilities.
• Previous hospitality or customer service experience preferred.
• Certification for TABC & Texas Food Handlers.

Responsibilities

• Restock and replenish mini bar items in guest rooms.
• Maintain cleanliness and organization of mini bars, fridges and storage areas.
• Monitor inventory levels and report shortages to the supervisor.
• Provide excellent customer service and respond to guest inquiries.
• Accommodate guest requests to ensure satisfaction.
• Assist in training new mini bar attendants as needed.
• Coordinate with housekeeping/front desk to ensure rooms are ready.
• Follow hotel policies and safety standards.

Skills

Communication

Time management

Teamwork

Organizational skills

Customer service

TABC & Texas Food Handlers

Education

High school diploma or equivalent

Job description

# 104101 - Mini-Bar AttendantHot JobCotton Court - Lubbock, TX 79401## OverviewPosition TypeFull Time## Description**ROLE DESCRIPTION** **Position:** Mini Bar Attendant**Status:** Non-Exempt **Reports to:** Food & Beverage ManagerAre you a Customer Service Super Star? WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today’s passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.---**JOB SUMMARY** The Mini Bar Attendant is responsible for maintaining and restocking the mini bars in guest rooms. This role supports the team by ensuring that all mini bars are fully stocked and clean, contributing to the overall guest experience and hotel operations.---**ESSENTIAL DUTIES & FUNCTIONS*** **Operational Responsibilities** + Restock and replenish mini bar items in guest rooms. + Maintain cleanliness and organization of mini bars, fridges and storage areas. + Monitor inventory levels and report any shortages to the supervisor.* **Guest Services** + Provide excellent customer service and respond to guest inquiries. + Ensure guest satisfaction by accommodating special requests.* **Team Support and Training** + Assist in training new mini bar attendants as needed. + Support team performance by collaborating with colleagues. + Coordinate with housekeeping and front desk to ensure the rooms are ready + Ensure compliance with Valencia Hotel policies and industry standards.* **Communication and Reporting** + Communicate effectively with the housekeeping manager and other departments. + Report any incidents or safety concerns immediately.* **Safety & Compliance** + Follow all hotel policies and procedures. + Adhere to safety standards and maintain a safe working environment.---## Qualifications**ESSENTIAL SKILLS AND QUALIFICATIONS*** Strong verbal and written communication skills* Effective time management and problem-solving skills* Ability to work well with a team and demonstrate attention to detail* Excellent organizational skills and interpersonal abilities* Previous experience in a hospitality or customer service role is preferred* Certification for TABC & Texas Food Handlers---**Physical Requirements*** **Sitting:** Occasional* **Standing/Walking:** Frequent, including walking long distances* **Lifting/Carrying:** Up to 50 lbs, such as mini bar items and supplies* **Other Physical Requirements:** Handling, grasping, and crouching as needed---**Working Environment*** **Interior:** Guest rooms and storage areas---**BASICS*** Maintain cleanliness and organization in all work areas* Display courteous behavior with guests and team members* Report any unsafe conditions immediately* Ensure mini bar equipment is in proper working condition* Perform any additional duties as assigned by the supervisor---**CANDIDATE PROFILE*** **Education and Experience:** High school diploma or equivalent preferred; previous experience in a hospitality or customer service role is a plus