102205 - PM Restaurant Server

Valencia Group; Lubbock (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Valencia Group in Lubbock is seeking a Restaurant Server to deliver exceptional dining experiences by providing prompt service to guests. The ideal candidate will assist with maintaining an organized restaurant and contribute significantly to hotel operations.

Key responsibilities include taking orders, ensuring guest satisfaction, and supporting team performance. A high school diploma is preferred, along with previous experience in a restaurant or customer service role. Join us to create welcoming dining experiences.

Qualifications

• Previous experience in a restaurant or customer service role is preferred.

Responsibilities

• Take orders and serve food and beverages to guests.
• Greet guests warmly and provide excellent customer service.
• Assist in training new restaurant servers as needed.
• Report any incidents or safety concerns immediately.
• Follow all hotel policies and procedures.

Skills

Strong verbal and written communication skills

Effective time management

Problem-solving skills

Teamwork

Attention to detail

Organizational skills

Interpersonal abilities

Education

High school diploma or equivalent

Job description

Job Title: Restaurant Server

Job Location: Cotton Court - Lubbock, TX 79401

Position Type: Full-Time/Part-Time, Status: Non‑Exempt, Reports to: Restaurant Manager

Job Summary

The Restaurant Server is responsible for providing exceptional dining experiences by delivering prompt and courteous service to guests. This role supports the team by ensuring a welcoming and efficient restaurant environment, contributing to the overall operations of the hotel.

Essential Duties & Functions

• Operational Responsibilities: Take orders and serve food and beverages to guests; maintain cleanliness and organization of the dining area; assist with setting up and breaking down tables and service stations.
• Guest Services: Greet guests warmly and provide excellent customer service; respond to guest inquiries and resolve any issues or complaints; ensure guest satisfaction by accommodating special requests.
• Team Support and Training: Assist in training new restaurant servers as needed; support team performance by collaborating with colleagues.
• Communication and Reporting: Communicate effectively with the restaurant manager and other departments; report any incidents or safety concerns immediately.
• Safety & Compliance: Follow all hotel policies and procedures; adhere to safety standards and maintain a safe working environment.

Qualifications

• Strong verbal and written communication skills.
• Effective time management and problem‑solving skills.
• Ability to work well with a team and demonstrate attention to detail.
• Excellent organizational skills and interpersonal abilities.
• Previous experience in a restaurant or customer service role is preferred.

Physical Requirements

• Sitting: Occasional.
• Standing/Walking: Frequent, including walking long distances.
• Lifting/Carrying: Up to 50 lbs, such as trays and supplies.
• Other Physical Requirements: Handling, grasping, and crouching as needed.

Working Environment

Interior: Restaurant dining area and kitchen.

Basic Responsibilities

• Maintain cleanliness and organization in all work areas.
• Display courteous behavior with guests and team members.
• Report any unsafe conditions immediately.
• Ensure hotel equipment is in proper working condition.
• Perform any additional duties as assigned by the supervisor.

Candidate Profile

Education and Experience: High school diploma or equivalent preferred; previous experience in a restaurant or customer service role is a plus.

Equal Opportunity Statement: The employer is an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, national origin, age, sex, or disability.