10081224 - Credit & Collections Specialist

Gosnaphop; Wheeling (IL); On-site; USD 62,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group is seeking a Credit & Collections Specialist to manage a large customer portfolio in a fast-paced manufacturing setting. The role emphasizes collections and requires strong credit analysis and risk assessment.

The candidate will evaluate credit risk, establish limits, and coordinate with sales to resolve issues while ensuring policy adherence and customer satisfaction.

Qualifications

• 2+ years experience in credit and collections.
• Strong credit analysis and risk assessment.
• Experience reviewing D&B reports and setting credit limits.
• Excellent communication and negotiation with customers.

Responsibilities

• Manage a portfolio of 500–750 customer accounts across multiple regions.
• Perform credit evaluations and establish new customer credit files.
• Set credit limits based on risk and payment history.
• Lead high-volume collection activities and follow-ups on past-due accounts.
• Investigate and resolve short payments, disputes, and billing issues.
• Collaborate with sales teams to address credit concerns and support objectives.
• Review and release orders on credit hold per policy.
• Respond promptly to inquiries about account status and terms.

Skills

Credit analysis

Collections

D&B reports

Communication

Negotiation

Portfolio management

MS Dynamics AX

D365

Excel

Tools

MS Dynamics AX

Excel

Job description

Position: Credit & Collections Specialist

Pay: $62-67k annually

Benefits: Medical, dental, vision, 401k

Position Overview:

We are seeking a detail-oriented and results-driven Credit & Collections Specialist to manage a high-volume portfolio of customer accounts within a fast-paced paper manufacturing environment. This role is heavily focused on collections while requiring a strong foundation in credit analysis and risk assessment.

Key Responsibilities:

• Manage a portfolio of approximately 500–750 customer accounts across multiple regions, primarily in Indiana and Kentucky
• Perform comprehensive credit evaluations, including analyzing D&B reports, gathering trade references, and establishing new customer credit files
• Assign and maintain appropriate credit limits for new and existing customers based on risk analysis and payment history
• Lead collection efforts through proactive outreach, including high-volume collection calls and follow-ups on past-due accounts
• Investigate and resolve customer short payments, discrepancies, and billing issues in a timely manner
• Monitor and manage customer disputes, ensuring accurate reconciliation of accounts and proper documentation
• Collaborate with inside and outside sales teams to address credit concerns, resolve account issues, and support business objectives
• Review and release customer orders placed on credit hold, ensuring alignment with company credit policies
• Respond promptly to customer inquiries related to account status, payments, and credit terms

Requirements:

• 2+ years of experience in credit and collections, preferably within a manufacturing or distribution environment
• Strong understanding of credit analysis, financial risk assessment, and collections processes
• Experience reviewing D&B reports and establishing credit limits
• Excellent communication and negotiation skills with a customer-focused approach
• Ability to manage a large portfolio of accounts and prioritize effectively in a high-volume setting
• Strong problem-solving skills with attention to detail
• Proficiency in MS Dynamics AX or D365 preferred
• Microsoft Excel

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 002-004