VP, Digital Growth & Strategy - Eastern Europe

Mastercard; Fatih; On-site; TRY 800,000 - 1,100,000; Full time

Job summary

Mastercard in Turkey is seeking a Vice President, Digital Lead for Eastern Europe to steer customer experience strategy across the region. You will shape product direction, deliver value propositions to clients, and work with Account Management and Products & Solutions to win new business while growing revenue with existing clients.

We value a customer-centric mindset, a track record in e-commerce or digital payments, and proven success in leading cross-functional projects within a country or

Qualifications

• Expertise in E-Commerce and/or digital Payments industry gathered from previous work experience.
• Extensive experience in a sales/commercial/consultative selling environment including interacting with customers and closing individual deals within a single market.
• Demonstrated expertise and success in achieving sales goals over multiple products.
• Experience with a specific product line gathered from time in Product Sales or other functions in Mastercard.
• Led cross-functional projects within own Country/Region.

Responsibilities

• Leads execution of product strategies within assigned region.
• Delivers proposals to customers on how products can improve value proposition.
• Closes new business in tandem with Account Management and Products & Solutions in a highly competitive consultative selling environment and generates incremental revenue from existing clients.
• Build a strong sales pipeline and monitors opportunities.
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required.
• Analyzes and interprets customer data to ensure operations are at optimal levels.
• Participates in the customer planning and product prioritization process.
• Coordinates transitions between sales and implementation teams.
• Bring the voice of the market back to the implementation team to ensure customer relationship needs are met.
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities.

Skills

E-commerce expertise

Digital payments knowledge

Sales / consultative selling

Cross-functional collaboration

Tools

Salesforce

Excel

Job description

Mastercard in Turkey is seeking a Vice President, Digital Lead for Eastern Europe to steer customer experience strategy across the region. You will shape product direction, deliver value propositions to clients, and work with Account Management and Products & Solutions to win new business while growing revenue with existing clients.

We value a customer-centric mindset, a track record in e-commerce or digital payments, and proven success in leading cross-functional projects within a country or